Salesforce vs Zendesk
Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
 Salesforce Based on 116 reviews. |  Zendesk Based on 54 reviews. |
| Top Comparisons | |
 Compared 4% of the time. |  Compared 2% of the time. |
| Overview | |
| Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index. | Information Not Available |
| Sample Customers | |
Salesforce Sales Cloud: Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group salesforce.com Desk.com [EOL]: One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora Salesforce Service Cloud: Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva Salesforce Einstein Analytics: ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority Salesforce Community Cloud: Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA | Zendesk Guide: Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania Zendesk Support: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber BIME Analytics [EOL]: American Addicition Centers, AsiaInspection.com, British Columbia, Cars.com, Delivery Hero, GREENPEACE, Health Direct, Hovis, Lenovo, McAfee Zendesk Sell: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber Zendesk Gather: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber |
| Popular Solutions | |
9 reviews 4 reviews 3 reviews | 2 reviews 1 reviews |
| Top Industries | |
48% 15% 6% 4% | 32% 20% 5% 4% |
Quotes From Member Reviews
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