Salesforce vs Zendesk
Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
 Salesforce Based on 97 reviews. |  Zendesk Based on 51 reviews. |
| Overview | |
| Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index. | Information Not Available |
| Sample Customers | |
salesforce.com Desk.com [EOL]: One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora Salesforce Wave Analytics: ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority | Zendesk: Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania BIME Analytics: American Addicition Centers, AsiaInspection.com, British Columbia, Cars.com, Delivery Hero, GREENPEACE, Health Direct, Hovis, Lenovo, McAfee |
| Popular Solutions | |
 5 reviews 5 reviews 3 reviews |  3 reviews |
| Top Comparisons | |
 Compared 34% of the time.  Compared 19% of the time.  Compared 37% of the time. |  Compared 29% of the time. Compared 26% of the time.  Compared 55% of the time. |
| Top Industries | |
25% 12% 11% 8% | 26% 15% 8% 6% |
Quotes From Member Reviews
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