Compare Sangfor vs Trustwave

Sangfor

Based on 75 reviews.

Trustwave

Based on 16 reviews.

Sample Customers

Sangfor NGAF

The Ministry of Science, Technology, and Innovation (Indonesia), Lawson, Inc. (Philippines), Universiti Sultan Zainal Abidin (Indonesia), TEK Automotive (Italy), etc.

Trustwave Next Generation Firewall

Manna Enterprises

Popular Solutions

Sangfor NGAF

22 reviews

Sangfor HCI - Hyper Converged Infrastructure

20 reviews

Sangfor Endpoint Secure

7 reviews

Trustwave DbProtect

1 reviews

Trustwave App Scanner [EOL]

0 reviews

Trustwave Secure Email Gateway

2 reviews

Top Industries

Comms Service Provider

18%

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Computer Software Company

15%

Government

14%

Educational Organization

12%

Financial Services Firm

11%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nasah Azar
Branch Lead at a tech services company
HCI is often pitched against VMware licenses, which are expensive. However, Sangfor HCI is more cost-effective and...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
We used Sangfor SSL VPN to access our servers from home during COVID-19 in case of emergency.
Read full review of Sangfor SSL VPN »
Osama Muhammad
IT Infrastructure and Server Specialist at a tech services company
We use Sangfor NGAF's next-generation firewall as a security firewall which includes a web application firewall, web...
Read full review of Sangfor NGAF »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Shiraz Ali
Networking Solutions Specialist at GBM
We started by setting up the manager to oversee and control all client devices. Our goal is to centrally manage all...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
We primarily use it for Email protection and enhanced security features.
Read full review of Trustwave Secure Email Gateway »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe

Read full review of Trustwave Secure Web Gateway [EOL] »
Anonymous User
Student Worker, Information Security Office at a university

Read full review of Trustwave App Scanner [EOL] »
Anonymous User
IT Security & Compliance Administrator at ITCBD
Log collection, and correlation engine usage.
Read full review of Trustwave SIEM [EOL] »
Anonymous User
Project Manager at a construction company
We use WebMarshal primarily for web securities.
Read full review of Trustwave WebMarshal [EOL] »

Review 1 of 5

Customer Service

Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
Adnan Ahmed
Deputy Manager at Askari Life
The technical support is very good. Sangfor’s local partners are very friendly.
Read full review of Sangfor NGAF »
AmmarHaidar
Network Administrator at AI Processings
We get good support from customer service.
Read full review of Sangfor NGAF »
Iftekhar Shaikh
Regional Area Manager at EPI UPS
Technical support is great. We are very happy with the level of service.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Albarn PaulAlicante
Information Technology Support Specialist at Code Expert Inc
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shiraz Ali
Networking Solutions Specialist at GBM
If we have any issues, we read the documentation. If the issue cannot be fixed, we can contact the support team. I...
Read full review of Sangfor NGAF »
FarisKhan
Enterprise System Engineer at Innolytix Pakistan Pvt Ltd
I can vouch for the local support team. They are more than competitive in the market. They are always available for...
Read full review of Sangfor NGAF »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The support from Sangfor NGAF here in Pakistan is great. Whenever I have an issue the support helps me out...
Read full review of Sangfor NGAF »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The vendor provides local support, along with remote support. We are very satisfied with them.
Read full review of Sangfor SSL VPN »
Moeed Mahmood
Network Administrator at Chase Up
The solution's technical support was very good, cooperative, and responsive. I am satisfied with the support team.
Read full review of Sangfor NGAF »
Adnan Ahmed
Deputy Manager at Askari Life
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Daniel Gerard Diaz
Computer Programmer III at Leyte Normal University
We don't encounter a lot of problems but if we do, there is access to 24/7 support, whether it's chat or email...
Read full review of Sangfor NGAF »
Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Junior Solutions Engineer at a tech services company
It is good. I had interacted with them for the POC, and we decided to purchase it very quickly. They were in Hong...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wong Soon Tai
IT Manager at SJ Securities Sdn Bhd
We've dealt with technical support and have found them to be helpful and responsive. We are satisfied with the level...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Tariq_Muhammad
Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
Technical support is very good. It's instant. As a gold partner, we normally bring up the case with Sangfor whenever...
Read full review of Sangfor NGAF »
MuhammadWaqas
IT & Statistical Officer at THQ Hospital Choubara
The technical support team takes around two months to respond to queries. It is very time-consuming.
Read full review of Sangfor SSL VPN »
Zeeshan Ahmed Khan
Director of Sales and Operations at Technosol
Overall, the support from Sangfor is phenomenal.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Leif Darell Momo
Senior Solutions Consultant Lead at a comms service provider
The technical support is good.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Muhammad USman
Senior Presales Consultant at Megaplus
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely...
Read full review of Sangfor NGAF »
TSWong
Distributor at Panda Security
Sangfor HCI's technical support is good enough for an enterprise solution. Most of the time, they're able to resolve...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shahzad-Ahmed
Engineer, System Admin at ebm
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Presales Engineer at a computer software company
They have good technical support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Cipto HaryoMundito
Product Manger at a manufacturing company
So far, we have not had occasion to contact tech support.
Read full review of Sangfor NGAF »
Denny Hidayat
Chief Information Officer - Government at Govt of City of Makassar
I am currently not getting enough technical support because of the COVID-19 pandemic. I am looking for direct...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Responsabile Sistemi Informativi at a construction company
Sangfor technical support is great. They're available 24/7.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Babar_Ahmed
Head Of Solutions at Mutex Systems
The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does,...
Read full review of Sangfor NGAF »
Vidura Senadeera
Head - Enterprise Solutions Architect at NGXESS
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Read full review of Sangfor NGAF »
AliKhan1
Network Administrator at Government College University
The technical support is very good. They have a local vendor they have hired for the technical support and if...
Read full review of Sangfor NGAF »
Chan Beng Yong
System Engineer at Sarawak Information Systems Sdn. Bhd.
The support can take some time to respond to fix the problem. I rate the support of Sangfor HCI an eight out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »

Review 1 of 30

Marcelo Raza
Cyber Security Architect at Oakmount
The solution's technical support is provided to us from Chicago by an analyst who also provides support to many in...
Read full review of Trustwave DbProtect »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Security Program Manager at a tech company
Had good technical support, as far I could remember.
Read full review of Trustwave App Scanner [EOL] »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway [EOL] »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
Support is not so good, honestly. The response time could be faster.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »
Timur Shaikhin
Chief Technology Officer at a non-profit
My experience with customer support has been good, although sometimes the time difference with the support team makes...
Read full review of Trustwave DbProtect »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of Trustwave DbProtect »

Review 1 of 14

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.