SAP vs SugarCRM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
SAP
Based on 272 reviews.
SugarCRM
Based on 5 reviews.
Overview
Information Not Available
SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Sample Customers
SAP CRM: Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
SAP Hybris Sales Cloud: Royal Cup Coffee & Tea
SAP Sales: Brau Union €sterreich AG, Nu Skin Enterprises Inc., ABYAT, Medtronic, Lenovo, Castle Importing Inc., Coca-Cola HBC AG, Rifle Paper Co., RAK Ceramics, Rough Country, Choice Organic Teas, adidas Group
SAP Sales OnDemand: FC Bayern München AG, Usha International Limited, The Kellogg Company, D. Swarovsky KG, Takisada-Osaka Co. Ltd., Groupe SAMSE, MVV Energie AG, Cox Communications Inc.
SugarCRM: Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
SugarCRM Sales Force Automation: MAN Truck & Bus, Rodobens, BancVue, Puente, PaquetExpress, Symphony, Mazars, Audio Visual Design Group, Reebok, VPI, Marina Punat, PostNord, Harper Inc., Verticality Ltd., EMIS Group
Popular Solutions
Top Comparisons
Compared 27% of the time.
Compared 100% of the time.
Compared 19% of the time.
Top Industries
Financial Services Firm
18%
Manufacturing Company
10%
Energy/Utilities Company
6%
Retailer
6%
Retailer
23%
Marketing Services Firm
15%
Healthcare Company
8%
Comms Service Provider
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
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Technical Support
No Data Available
No Data Available
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