Compare SAP vs Veritas

SAP

Based on 1315 reviews.

Veritas

Based on 283 reviews.

Sample Customers

SAP Data Governance

Takisada-Osaka Co. Ltd., The VELUX Group, Asian Paints, AOK Bundesverband, EMC Corporation

SAP Data Hub

Kaeser Kompressoren, HARTMANN

SAP Lumira

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP BusinessObjects Design Studio

Wipro, Tetra Pak, MIGROS

SAP BusinessObjects Dashboards

Jebsen & Jessen

SAP IT Operations Analytics

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Analytics Cloud

Live Oak Bank

SAP Landscape Transformation Replication Server

Ferrara, Rainforest Connection, HP Inc., Hershey, AIG

Popular Solutions

SAP BusinessObjects Business Intelligence Platform

15 reviews

36 reviews

42 reviews

22 reviews

20 reviews

Veritas NetBackup Appliance

21 reviews

Top Industries

Educational Organization

14%

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

13%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rafal Zaborowski
Supply Chain Manager, Proxy, Matw Global D&I Council Memeber at SAUERESSIG Group
I use SAP for the procurement and planning department. However, my company has an SAP implementation in every...
Read full review of SAP Lumira »
Vishal Khare
IT manager at Electrolux Home Products
I use the solution in my company for any third-party or internal integrations, meaning that the tool is mainly used...
Read full review of SAP Process Orchestration »
AhmedHaridy
Managing Director at Emkan
The tool is valuable for two reasons: design and development and regular operations. If you're using any SAP product,...
Read full review of SAP IT Operations Analytics »
Mani Velayudhan
Manager, SAP Basis at The Scotts Miracle-Gro Company
We are using SAP IQ as secondary storage for our SAP systems.
Read full review of SAP IQ »
Anonymous User
Finance Business Process Improvement, Transformation and Project Management at a consultancy
If you have different databases, each one has been created to manage a certain type of transactional data very...
Read full review of SAP Replication Server »

Review 1 of 5

Sareesh V
Sr.System Administrator at Suwaidi
We use Veritas System Recovery as a help desk server or CA (computer associate). It works well without any issues. We...
Read full review of Veritas System Recovery »
Sareesh V
Sr.System Administrator at Suwaidi
We use Veritas Enterprise Vault for exchange, email, and mailbox archiving.
Read full review of Veritas Enterprise Vault »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
Veritas Backup Exec is used to backup data. We backup databases, FLAC files, and Exchange databases.
Read full review of Veritas Backup Exec »
Boomchi Kumar
Engagement Architect at a tech services company
The primary use case of this solution is for backing up EC2 instances and RDS instances.
Read full review of Veritas CloudPoint »
Anonymous User
Engineer at a tech services company

Read full review of Veritas Volume Manager [EOL] »

Review 1 of 5

Customer Service

NAWAL SAXENA
SAP Project Manager at Saudi Cable Company
The technical support is very good. We have generated support tickets, and they have provided helpful advice and...
Read full review of SAP S/4HANA »
Vinayak Shenoy Katarsal
IT Manager at a consultancy
In terms of technical support, it depends on what partnership you have with SAP. If you're a platinum partner or a...
Read full review of SAP HANA »
PrateekBansal
Manager at Mitsubishi Electric in India
The solution's technical support is good.
Read full review of SAP ERP »
AhmedHaridy
Managing Director at Emkan
SAP technical support is generally quite reliable, but we have encountered some delays with certain support tickets....
Read full review of SAP SuccessFactors Learning »
David Kunc
Account Manager at Cadmium
The first line of support has low-skilled people who just resolve some problems. They hand the problem over to the...
Read full review of SAP ERP »
Sudhir Kanakoti
SAP BIBO Consultant at NTT Data
I had a couple of requests and the support team for SAP Analytics Cloud was good. On a scale of one to five, I'm...
Read full review of SAP Analytics Cloud »
Andrea González
Business Consultant at ITIS
I have not used the support from the vendor.
Read full review of SAP SuccessFactors »
ChiaraRomanelli
Cyber Security Consultant at Deloitte Risk Advisory
I would rate the technical support of the solution as seven out of ten.
Read full review of SAP SuccessFactors »
SriniDhanaraj
Head of Data at Gauri Ltd
The technical support is good, we have never had a problem with them.
Read full review of SAP Business Warehouse »
PAWAN TYAGI
CEO at a tech vendor
The product’s knowledge base is equipped with AI features. If you know the buzzwords and the keywords, you will be...
Read full review of SAP Signavio Process Intelligence »
Vinayak Shenoy Katarsal
IT Manager at a consultancy
The customer support team is good because of vendor and priority.
Read full review of SAP HANA »
Anonymous User
Associate Manager at a consultancy
They are helpful and quite professional. Sometimes, they don't respond faster, and sometimes, they say that it needs...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Global Learning and Development Manager at a manufacturing company
I have not contacted the support from SAP SuccessFactors.
Read full review of SAP SuccessFactors »
Anonymous User
Asset Management Specialist at a educational organization
I was satisfied with the support from SAP Contextor.
Read full review of SAP Intelligent RPA »
Anonymous User
Works at a tech services company
The technical support is very good between the service levels.
Read full review of SAP S/4HANA »
Anonymous User
Software Training Manager
Technical support has been outstanding. SAP is responsive and helpful.
Read full review of SAP Jam »
Usman Saleem
Senior Manager IT Business Systems Architect / SAP Project Manager at a consumer goods company
we don't really deal with technical support very often. They are pretty efficient and they respond on time. So far,...
Read full review of SAP ERP »
Amrit Jha
ERP Application Manager at a energy/utilities company
Support varies. On a good day, even the critical ticket gets through, and on a bad day, the simplest one will have...
Read full review of SAP BW4HANA »
Anonymous User
Senior SAP SYBASE/SQL SERVER DBA at a financial services firm
The experts on Sybase IQ were very few in number, but they were really knowledgeable.
Read full review of SAP IQ »
VenkateshPerur Subramaniam
Solutions Architect at a tech services company
We seek technical support from SAP when we encounter errors that we can't resolve on our own, especially those...
Read full review of SAP Data Services »
Anonymous User
Partner, Consultant, and Independent Contractor
Technical support is excellent at SAP Ariba. The help desk is normally very knowledgeable about technical questions.
Read full review of SAP Ariba Procurement »
Anonymous User
SAP Enterprise Services Specialist at a tech services company
We've reached out to technical support in the past. We reach out when there are some bugs or some specific issues on...
Read full review of SAP BW4HANA »
Ayemi Musa
Sr. ABAP Developer at Nigerian National Petroleum Corporation
Mostly, our team does the technical support. It's our own technical team that would handle any issues. For that...
Read full review of SAP Process Orchestration »
Anonymous User
PowerDesigner and ER/Studio Consultancy and Training Specialist at a tech services company
The documentation is excellent, and more comprehensive than that supplied by the competition. However, even the best...
Read full review of SAP PowerDesigner »
Anonymous User
Snr DBA at a insurance company
Technical support for the product has become almost nonexistent for this product. There are no real agents because...
Read full review of SAP IQ »
Anonymous User
Commercial Management Specialist, Head of Finance at a consultancy
The support you receive from the technical team of SAP depends on the type of problem and whether it is a...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Data Architect, Enterprise Data Warehouse at a healthcare company
Customer Service: We have to go through our systems integrator (Telus). Technical Support: Technical support is not...
Read full review of SAP IQ »
MuhammadWaqar
Head Of IT at Interwood Mobel Pvt Ltd
SAP's technical support is average. They are not too good but also not too bad.
Read full review of SAP Business One »
Gurgaon Gupta
Software Engineer at a tech services company
When you use the technical support you have to route through your implementation partner. Our implementation partner...
Read full review of SAP Business One »
Tarun Panchal
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
The technical support is good.
Read full review of SAP HANA »

Review 1 of 30

OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
I rate the technical support a nine out of ten. The response from the support team has not always been quick, so...
Read full review of Veritas NetBackup Appliance »
AsiyeYigit
CTO at Gantek
Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process....
Read full review of Veritas NetBackup »
Jayson Martin
Head IT Data Storage at Liberty Life Association of Africa
The tool's support is knowledgeable.
Read full review of Veritas Data Insight »
Sareesh V
Sr.System Administrator at Suwaidi
Veritas System Recovery's technical support is great. We called them two to three times for some backup and off-site...
Read full review of Veritas System Recovery »
MihaiAlexandru
Unemployed at a manufacturing company
We've never used technical support. I can't speak to how helpful they are if there are issues.
Read full review of Veritas Data Insight »
Michal Zapasnik
Backup Admistrator at Government of Poland
The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our...
Read full review of Veritas NetBackup Appliance »
Rastislav Maniak
Partial Owner at Storage One
It's worth noting that Veritas has different support teams for different products, and the level of support can vary...
Read full review of Veritas System Recovery »
Karthik-C
Solutions Architect at AspireNXT
The technical support has improved and is much better than it used to be.
Read full review of Veritas NetBackup »
Olivier Mougin
Architecte Backup at a comms service provider
It is important, when we chose a solution, that the customer service/technical support team could help us when we...
Read full review of Veritas NetBackup »
Anonymous User
Backup Administration Engineer at a financial services firm
Technical support runs the gamut depending on where your call lands. US based support out of MN or FL is generally...
Read full review of Veritas NetBackup »
ABDUL RAHIM
Technical lead at Wipro Limited
The technical support is good and their response time is really fast.
Read full review of Veritas Access Appliance »
Anonymous User
System Analyst at a tech company
Technical support is good. I give it an eight out of 10 rating.
Read full review of Veritas Backup Exec »
Onur YEL
System admin at a tech services company
When customers had a problem we couldn't solve, we opened vendor tickets. I spoke to Veritas engineers. Customers did...
Read full review of Veritas Enterprise Vault »
Anonymous User
Assistant Vice President Information Technology at a financial services firm
I feel technical support could be better. When we first started making use of the solution, we had the benefit of...
Read full review of Veritas NetBackup Appliance »
Rowland Gcwensa
Product Brand Manager at Epsidon Technology Distribution
I work with technical support a lot whenever there are technical issues. They have been very good. Although they...
Read full review of Veritas Backup Exec »
Amin Anwar
Sr. Technical Support Engineer at Veritas Partner
The technical support is good.
Read full review of Veritas NetBackup »
Karthik-C
Solutions Architect at AspireNXT
I'm neutral on technical support. I would rate them at a seven out of ten. There's nothing that makes them...
Read full review of Veritas CloudPoint »
Muksith Thangal
Backup and Storage Specialist at a sports company
I've had vast experience with technical support. Most of the time, I'm pretty happy with their support. I would say...
Read full review of Veritas NetBackup Appliance »
Nigel Judkins
Infrastructure Delivery Manager at a energy/utilities company
Their technical support is very good.
Read full review of Veritas NetBackup »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
Anonymous User
Senior Presales Engineer at a comms service provider
Veritas NetBackup has a lot of documentation on the web, in the public domain, it is easy. If you like to read a lot...
Read full review of Veritas NetBackup »
Syed Anas Quadri
Technical Services Manager at a tech services company
Technical support is pretty good. They are available 24/7.
Read full review of Veritas Backup Exec »
Anonymous User
Solutions Architect at a computer software company
The customer service is good because we deal with business-critical support.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Senior Infrastructure Consultant at a insurance company
I have contacted technical support in the past. Actually, in fact, I am very close to the account and product team...
Read full review of Veritas NetBackup »
Anonymous User
Lead Technical Specialist at a tech services company
Technical support depends upon the person who answers the call. If they are in your time region, then you get better...
Read full review of Veritas Backup Exec »
ABDUL RAHIM
Technical lead at Wipro Limited
I work with multiple backup tools, and Veritas is in the middle. The support isn't great.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Senior IT Infrastructure Analyst at a energy/utilities company
The technical support has had a major impact on us. Sometimes, they do not support us properly. Support is available,...
Read full review of Veritas NetBackup »
Anant Suman
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Veritas' technical support is good.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Junior Database Administrator at a comms service provider
I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the...
Read full review of Veritas NetBackup Appliance »
Mohammad Hassan Jaghel
System Engineer at a transportation company
Technical support is very good.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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