Compare SAP vs Virtustream

SAP

Based on 1316 reviews.

Virtustream

Based on 4 reviews.

Sample Customers

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Virtustream xStream

Continental, Domino Foods, Florida Crystals, Intel, Lanx, UOL Group

vCloud Air

Lumeta, LifeSite, Clear Tec Solutions, National Physician Services, Queens University of Charlotte, California Natural Resources Agency, Pacific Disaster Center, Seventy Seven Energy Inc., Columbia Sportswear , CSS Corp

Popular Solutions

SAP BusinessObjects Business Intelligence Platform

15 reviews

36 reviews

42 reviews

0 reviews

0 reviews

Top Industries

Educational Organization

14%

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

20%

Comms Service Provider

17%

Financial Services Firm

15%

Wholesaler/Distributor

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vasu Narasimha
Founder & CEO at BluTech Talent Plus LLP
I'm an SAP reseller and an implementation partner and provide Application Management Support Partner. Earlier, I was...
Read full review of SAP HCM »
Ankit Bhagat
Management Consultant at PwC
The solution helps with e-procurement, quotations, content management, and product management. It also helps us to...
Read full review of SAP Hybris Commerce »
Anonymous User
SAP Business Consultant - Support at NOVO Business Consultants AG
Automatisation and optimisation of business processes using SAP Workflow. Makes the information directly available to...
Read full review of SAP Ariba Invoice Management »
Anonymous User
Senior Risk & Compliance Manager at a tech company

Read full review of SAP Signavio Process Manager »
Anonymous User
Works
Our primary use case of SAP is for data governance, access management, and historical reporting. We're a global...
Read full review of SAP Information Steward »

Review 1 of 5

Saurabh Chandratre
Director Solutions Architect - EMEA & APAC at Blue Medora
•DR service and Business Continuity Plan (RaaS) •Extension of key production environments in vCloud Air (IaaS)...
Read full review of vCloud Air »
RONNIE HENRY
Business Systems Manager at a consultancy
We are using the solution to host our mission-critical applications.
Read full review of Virtustream xStream »

Review 1 of 2

Customer Service

Kumar Saurav
Director - SAP BTP at Incture
With my previous company, I was also involved in the release and support team. We handled support and were recognized...
Read full review of SAP Mobile Platform »
AjayKumar7
Manager, Business Analytics, BI Lead at Capgemini
Technical support could be improved. I would rate them 2.5 out of 5.
Read full review of SAP ERP »
AhmedHaridy
Managing Director at Emkan
The tech support is knowledgeable and customer-friendly. Plenty of resources are available, including free online...
Read full review of SAP Integration Suite »
Eshvanth Singh G
Practice Director at a tech services company
We have been in touch with the support but most of the problems we handle ourselves. I rate the technical support a...
Read full review of SAP Business One »
Andrews Raj
Vice President at Chain-Sys Corporation
Sometimes, we get fast responses from the solution's technical support. However, the technical support team's...
Read full review of SAP HCM »
Manjeet Chhabda
Head of Sales - Business Transformation Services at PRIMUS TECHSYSTEMS PRIVATE LIMITED
While I haven't needed support frequently, the times I did, the response from the SAP technical team was good. The...
Read full review of SAP S/4HANA Cloud »
Neno Lazarov
Head Of Financial Control at TED BED JSC
I rate SAP support seven out of 10.
Read full review of SAP ERP »
ShahidAhmed
Customer Success Executive at Thal Limited
Before getting support from TMC, my company used to get support from SAP Pakistan. Within the company, my team is...
Read full review of SAP HANA »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Business Integration Manager at a financial services firm
Customer Service: We've had very good customer support. Technical Support: Technical support has been very good.
Read full review of SAP Crystal Reports »
Vijay Sarathi
DGM at Bharat Electronics Limited
Technical support could be better and faster.
Read full review of SAP BusinessObjects GRC »
Anonymous User
Assistant Vice President at a energy/utilities company
The technical support people are very competent.
Read full review of SAP HANA »
Anonymous User
SAP Business Objects Lead Consultant at a tech services company
Technical support is excellent.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Analytics Practice Lead at a computer software company
The technical support could be improved.
Read full review of SAP Analytics Cloud »
Weerakhan Tantiphaiboontana
Chief Process Officer at Netizen Co., Ltd.
The technical support is improving. I've noticed a definite change over the past four years, so you know they are...
Read full review of SAP Business ByDesign »
Anonymous User
Works at a computer software company
The support from SAP Process Orchestration is very helpful.
Read full review of SAP Process Orchestration »
Anonymous User
Business System Analyst at a tech services company
Good support is available via consultants.
Read full review of SAP Data Services »
VivekGupta3
Analytics Manager at a manufacturing company
We did not find any major support areas that needed the support from SAP. The majority of the application support our...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Manager, Development, SAP Solutions at a retailer
We use the support when we need it but we have quite good capabilities ourselves. If we're having some challenges...
Read full review of SAP HANA »
Johannes Bacher
Application Architecture at Independent Consultancy
My experience with SAP's technical support varies a lot. It depends on the person handling the ticket; if you are...
Read full review of SAP S/4HANA Cloud »
Rupesh Rupak
Consultant at a pharma/biotech company
I would say that the technical support is okay. I was using it because we had some questions for our testing. Someone...
Read full review of SAP Cloud Platform »
Anonymous User
IT System Analyst at a tech services company
Their technical support is good.
Read full review of SAP SuccessFactors »
Ayoub Elmoujahid
Soware Engineer at a tech services company
The technical support is excellent. They are quite responsive. I would rate the support as a ten out of ten.
Read full review of SAP Intelligent RPA »
Gergana Dimitrova
Security Consultant at a consultancy
SAP Identity Management has very good technical support. I'm rating the support a five on a scale of one to five.
Read full review of SAP Identity Management »
Anonymous User
Senior Manager at a computer software company
The technical support is okay but we sometimes struggle to get the responses in a timely manner. It's generally okay,...
Read full review of SAP Master Data Governance »
Joseph Huang
Consultant at a tech vendor
Technical support has been more helpful than before but still need improvement.
Read full review of SAP HANA »
Pavlina Pankova
BI Consultant at a tech services company
Their support is fine. Its information and support pages are also very organized.
Read full review of SAP Analytics Cloud »
Ali Mirnia
Chief Executive Officer at Redment
We've dealt with technical support in the past. It wasn't that good. Sometimes the information we received from them...
Read full review of SAP HANA »
Anonymous User
Business Analytics Consultant at a computer software company
I haven't had to reach out to anybody for technical support.
Read full review of SAP Lumira »
Bhargava Krishna T
Lead Consultant at a computer software company
Technical support response time is slow. It takes some time to get a response. I have noticed that in many cases,...
Read full review of SAP Process Orchestration »

Review 1 of 30

RONNIE HENRY
Business Systems Manager at a consultancy
The customer service is mission-critical with great service. I rate the technical support a nine out of ten.
Read full review of Virtustream xStream »
Saurabh Chandratre
Director Solutions Architect - EMEA & APAC at Blue Medora
The support that I received on vCloud Air projects from the client relationship manager to the technical support was...
Read full review of vCloud Air »

Review 1 of 2

Technical Support

No Data Available

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