Compare Delinea vs SecureAuth

Delinea

Based on 57 reviews.

SecureAuth

Based on 2 reviews.

Sample Customers

Delinea Authentication Service

GOGO

SecureAuth Identity Platform

Alegent Health, Associated Materials, Brookdale Senior Living, NV Energy, Woodforest Bank, Wellspan Health

Popular Solutions

Delinea Secret Server

20 reviews

Delinea Privileged Access Service

7 reviews

SecureAuth Identity Platform

0 reviews

Top Industries

Educational Organization

27%

Computer Software Company

12%

Financial Services Firm

Government

Educational Organization

41%

Comms Service Provider

Real Estate/Law Firm

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Siva Jp
Principle Architecture at LTIMINDTREE
The solution is used for privileged access control. It is used to provide controlled access to the SREs and data...
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Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
We've used it for auto-discovery, and password management on mainframes, networks, applications, and firewalls. We've...
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Review 1 of 2

No Data Available

Customer Service

Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
Delinea's technical support was excellent. They responded to our tickets on the same day and provided access to their...
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Meo Ist
Senior Product Manager and Technology Consultant at Barikat
I rate Delinea support 10 out of 10. It's good, but I don't need it often. Sometimes I need help with configuration....
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Tor Nordhagen
Executive Director at Semaphore
The technical support for Thycotic is very good as might be expected. The members of the support team that I have...
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Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
Read full review of Delinea Secret Server »
Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Gantavya Sharma
Server Projects and Operations Administrator at GlobalSign
I rate customer service and support as six out of ten.
Read full review of Delinea Secret Server »
Subhash Mahato
Associate Software Engineer at NathCorp
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Siva Jp
Principle Architecture at LTIMINDTREE
The support team must be more mature. When we log a ticket for some issue, by the time the support personnel resolve...
Read full review of Delinea Privileged Access Service »
Md MustafizurRahman
Assistant Manager, Cyber Security at BracNet Limited
Technical support could be better. The support centers can't solve the issues. On a scale from one to five, I will...
Read full review of Delinea Secret Server »
ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
Read full review of Delinea Secret Server »
Peter Rajic
Technology Infrastructure Senior Analyst at a educational organization
I have not contacted technical support. We had our representative involved, and he brought in a technical person to...
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Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
Read full review of Delinea Secret Server »
Zebulon Griggs
Chief Executive Officer at Zigabyte
I would rate them a nine out of 10. You get forwarded around a bit, but you actually get somebody who can really help...
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Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Taras Dubrova
BDM at Oberig-it
The tool's product support is nice.
Read full review of Delinea Secret Server »
Pathi Venkant
Security consultant at a financial services firm
We can't say that technical support is good because they respond according to their time zone, and we are not in the...
Read full review of Delinea Secret Server »
Anonymous User
Principal Solutions Architect at a computer software company
Technical support is okay. I've dealt with bad tech support services on other solutions, however, in the case of this...
Read full review of Delinea Secret Server »
Anonymous User
DevOps Lead at a computer software company
I do not have any experience with technical support because I am not the person managing the product. We do have an...
Read full review of Delinea Secret Server »
Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
Read full review of Delinea Secret Server »
FabioPericoli
Director / Engineer at Provincia
Technical support is fine but as I said, it could be a little more friendly.
Read full review of Delinea Secret Server »
Sharkrit Impat
Head of Platform Engineering at Ascend Group Co., Ltd.
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
Read full review of Delinea Secret Server »
Siddiq Mohiuddin Mohammed
Team Lead, System Infrastructure at GAL
The solution's technical support is good.
Read full review of Delinea Secret Server »
Anonymous User
Senior Quality Analyst at a computer software company
I have not contacted the support from Delinea Secret Server.
Read full review of Delinea Secret Server »
Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
Read full review of Delinea Secret Server »
Anonymous User
Manager at a consultancy
We haven't used technical support.
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Anonymous User
Pre Sales/Technical Engineer at a tech services company
We've been in touch with technical support in the past and they've been very helpful. We've been satisfied with their...
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Anonymous User
Manager at a consultancy
Availability of technical support has always been a concern.
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Anonymous User
Systems Administrator at a tech services company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
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IrmaShattuck
Program Manager at a recruiting/HR firm
We have had dealings with technical support, but have not encountered any problems with them. They helped walk us...
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Review 1 of 30

Anonymous User
Cloud Support Engineer at a tech services company
Prior to their acquisition, Courion's technical support went above and beyond the call of duty any time I had an...
Read full review of SecureAuth Identity Platform »
Anonymous User
Identity and Access Engineer at a tech services company
I would rate the technical support at 8/10
Read full review of SecureAuth Identity Platform »

Review 1 of 2

Technical Support

No Data Available

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