Compare Securonix Solutions vs Splunk

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Splunk SOAR

Recorded Future, Blackstone

Popular Solutions

Securonix Next-Gen SIEM

15 reviews

Securonix UEBA

1 reviews

Splunk Enterprise Security

73 reviews

Splunk Cloud Platform

28 reviews

Splunk SOAR

24 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

11%

Comms Service Provider

11%

Government

Financial Services Firm

15%

Computer Software Company

14%

Government

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I run the intellectual property protection shop for the company and our primary use case is to monitor for DLP.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
Securonix UEBA is used for lateral movement detection, ransomware detection, multiple malware detections, user...
Read full review of Securonix UEBA »

Review 1 of 2

GauravGupta6
Project Team Lead - Devops at a financial services firm
We use Splunk APM to monitor the performance of our applications.
Read full review of Splunk APM »
Sameep Agarwal.
Group manager at HCM Technologies
We deploy Splunk for law enforcement agencies facing attacks from threat actors in China, Iran, and Pakistan. It...
Read full review of Splunk Enterprise Security »
Rodney Riettie
Software Engineer at a healthcare company
We mainly use it for different divisions and departments within our company to keep track of our systems' health. We...
Read full review of Splunk Infrastructure Monitoring »
Sagar Shekhar
Cyber Security Analyst at TIAA
In my company, we use Red Canary MDR to perform MITRE ATT&CK, after which I import the lot or whatever commands were...
Read full review of Splunk Real User Monitoring (RUM) »
Anonymous User
IT Security Operations Manager at a retailer
My company's use of Splunk Incident Intelligence ranges from log correlation to security incidents.
Read full review of Splunk Incident Intelligence [EOL] »

Review 1 of 5

Customer Service

Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
Read full review of Securonix Next-Gen SIEM »
NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
Read full review of Securonix Next-Gen SIEM »
Indrajit Ghosh
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
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Pavan Lingam
Cyber Security - Consultant at LTI - Larsen & Toubro Infotech
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
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Ibrahim Albalawi
SOC Leader at a tech consulting company
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a...
Read full review of Securonix Next-Gen SIEM »
Sudhakaran Krishnan
Consultant at LTI - Larsen & Toubro Infotech
The technical support is fine. I would rate them as eight out of 10.
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Andres Fuentes
SOC Analyst at ComWare S.A
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
Read full review of Securonix Next-Gen SIEM »
Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
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Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
Read full review of Securonix Next-Gen SIEM »
Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
Read full review of Securonix Next-Gen SIEM »
Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
Read full review of Securonix Next-Gen SIEM »
Yi Liu
Principal Member of Technical Staff at AT&T
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
Mohamad Ammar
Services Sales Consultant at Alpha
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Ishika Garg
Senior Security Consultant at LTI - Larsen & Toubro Infotech
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
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Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
As platinum partners, we have excellent technical support. We have had no issues.
Read full review of Securonix UEBA »
GarySingh
Cyber Security Team Lead at Avalara
In the initial setup itself we needed to dive deep into this. We had some deep technical questions and we were lucky...
Read full review of Securonix Next-Gen SIEM »
Francesco Andre Castro Montoya
Security Developer at a tech consulting company
We have had some slightly delayed response times from technical support, but it is nothing out of the ordinary.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
Read full review of Securonix Next-Gen SIEM »

Review 1 of 25

Sahil Sanskar Jha
Cloud DevOps Engineer at a financial services firm
I don't directly deal with technical support. We have a dedicated team that would work with Splunk. Generally, my...
Read full review of Splunk Cloud Platform »
Viney Bhardwaj
Sr Manager at Ernst & Young
We have contacted their support many times. Their support is average. We sometimes have a hard time with their...
Read full review of Splunk Enterprise Security »
Sathish Suluguri
Splunk SOAR/Phantom at PricewaterhouseCoopers
The support from the Splunk side is very good. They provide the best support.
Read full review of Splunk Enterprise Security »
Kundan Nagare
Senior Consultant at Infosys
The technical support team could improve by providing more direct assistance rather than primarily relying on...
Read full review of Splunk Enterprise Platform »
Kutay KOCA
Cyber Security Analyst at Clarusway
We frequently connect with the support team to review our options. They resolve our issues quickly.
Read full review of Splunk Enterprise Security »
Pramodh Yarlagadda
Cloud Architect at CSI GLOBAL LTD
I contacted technical support a few times for verification and validation issues. The issues were not too technical...
Read full review of Splunk On-Call »
Anonymous User
Lead Developer, Solution Analyst at a university
Technical support is okay, although they are not as quick to respond as I believe they should be. I feel that some of...
Read full review of Splunk Cloud Platform »
Anonymous User
CEO at a retailer
The community support for Splunk is excellent, with an engaged user community. However, for the standard technical...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Operation Manager at a tech services company
Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more...
Read full review of Splunk On-Call »
Anonymous User
Manager at a consultancy
We use a licensed third-party Splunk partner for support, and I haven't heard of any issues so far.
Read full review of Splunk Enterprise Security »
Anonymous User
Consultant at a financial services firm
We have raised multiple tickets. Some of them are good, and some of them can be better. Overall, their technical...
Read full review of Splunk Enterprise Security »
Amine Besrour.
Risk Manager at Samapartners
I contacted Splunk support once for a separate product.
Read full review of Splunk Enterprise Security »
Ali Tamimi
Managing Director at Hayyan Horizons
We use technical support every now and then. The response times are not very good. This is the thing that I would...
Read full review of Splunk Enterprise Security »
Anonymous User
Systems Administrator at a energy/utilities company
Splunk – Splunk has a very knowledgeable support staff and the Splunk support website is outstanding. The message...
Read full review of Splunk Enterprise Security »
Alexandru Adamovici.
Head of Cloud at a consultancy
I got great support from them every time. I would rate them a ten out of ten.
Read full review of Splunk Cloud Platform »
Anonymous User
Performance Consultant at a tech services company
Technical support and the online community are some of the best for any product.
Read full review of Splunk Enterprise Security »
Anonymous User
Manager Cloud Operations at a computer software company
I would rate support a four out of ten. The reason is that they are not proactive, they are reactive. If we notify...
Read full review of Splunk Cloud Platform »
MarcosPereira
Splunk Consultant at Yssy
The technical support from Splunk SOAR is good. However, you can always resolve the problem with the community....
Read full review of Splunk SOAR »
Tomi Juslin
QA Lead at a financial services firm
I have not used technical support.
Read full review of Splunk Enterprise Security »
Gavan McLaughlin
Application Engineer at Expedia
I don't engage with the support directly. Another member of my team does. Any time that we have needed support, he...
Read full review of Splunk Enterprise Security »
Anonymous User
Engineer at a financial services firm
The technical support is very good. We're quite satisfied with the level of service provided. They are knowledgeable...
Read full review of Splunk Enterprise Security »
Genrlmgr67
Senior Security Engineer at a government
If you implement something with this product I think you need one-year technical support. But the first thing you...
Read full review of Splunk User Behavior Analytics »
Anonymous User
Account Manager at a tech services company
Professional support is great, but too expensive. Otherwise content published over website is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Infrastructure Admin at a healthcare company
Their support is great, especially the agent that we have now. They're very responsive, willing to help out, and give...
Read full review of Splunk Cloud Platform »
Anonymous User
Security Architect at a comms service provider
I am moderately satisfied with the solution's technical support. I rate the technical support an eight out of ten.
Read full review of Splunk Enterprise Platform »
Stanislav Chebotarev
General Manager at Adeline
My engineer recently stated that there was no need to reach out to Splunk support because the product is very stable...
Read full review of Splunk SOAR »
Anat Garty
Chief Cybersecurity Architect at a security firm
Their support is awesome. I would rate them a ten out of ten. It is not just the technical support. Their...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Analyst at a computer software company
I've never contacted technical support. I wouldn't be able to comment on their level of helpfulness.
Read full review of Splunk SOAR »
Anonymous User
Security Operation Center Analyst at Sadad
For us, technical support has been good. Splunk has good documentation and it is really easy to work with Splunk and...
Read full review of Splunk Enterprise Security »
Rudi Wicaksono
Architecture and Security Team Leader at CV Akbar Panjaya
Splunk needs local technical support.
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

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