Compare Seqrite vs SOTI

Seqrite

Based on 23 reviews.

SOTI

Based on 46 reviews.

Sample Customers

HawkkEye mSuite

Fino Payments Bank, Akij Group, Dhanush Infotech

SOTI MobiControl

Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines

Popular Solutions

Seqrite Endpoint Security

17 reviews

Seqrite Antivirus

1 reviews

Seqrite Endpoint Security Cloud

1 reviews

SOTI MobiControl

17 reviews

Top Industries

Computer Software Company

21%

Comms Service Provider

11%

Media Company

Educational Organization

Computer Software Company

18%

Manufacturing Company

12%

Retailer

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

RamRaju
Cofounder & Director of Operations at Maanyam

Read full review of Seqrite Antivirus »
Anonymous User
IT Manager at a manufacturing company
Our company uses the solution for cloud security and we have 110 users.
Read full review of Seqrite Endpoint Security Cloud »
Abhishek Darekar
Information Security Manager at Lyra Network
Our company uses the solution for endpoint security. Initially, we had a security breach so we installed it. Three...
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Arvind -Kumar
Head IT at NorthSYS Integrators

Read full review of Seqrite UTM »

Review 1 of 4

Sahi Ibrahim SOUMAHORO
Operation Manager at a construction company
I use SOTI MobiControl for enterprise mobility and remote control mobile device management. If a company has a lot of...
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Review 1 of 1

Customer Service

RamRaju
Cofounder & Director of Operations at Maanyam
The customer service has a good team. In India, they have a good contact center who are responsive and good.
Read full review of Seqrite Endpoint Security »
Nisar Ahmed Bellary
Senior Executive Talent Acquisition at Accion Labs
My company has used Seqrite's technical support multiple times in the past. Based on my observation, Seqrite's...
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Sandeep_M
Manager, Information Technology at a legal firm
I contacted the product's support team to discuss NAS storage-related issues, and it took them three to four weeks to...
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Vineet Mampilly
Head Of Information Technology at Luthra Group LLP
The technical support is good.
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at Maanyam
The tool's tech support is responsive, and I have no complaints about them.
Read full review of Seqrite Antivirus »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly...
Read full review of Seqrite Endpoint Security »
Shalabh Nigam
IT Service & Support Lead at Tech Comp Solutions
Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in...
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Emeliano Torralba
IT analyst at a security firm
I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint...
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Louis Iwhiwhu
IT Administrator at Jotna
Technical support is good. They have a platform online where you can reach out to technical support.
Read full review of Seqrite Endpoint Security »
Anonymous User
Founder And Sales Force Architect at Concret.oi
There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there...
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Anonymous User
IT Manager at a manufacturing company
Technical support is weak and has trouble solving issues. Every time we contact support, they communicate remotely...
Read full review of Seqrite Endpoint Security Cloud »
Abhishek Darekar
Information Security Manager at Lyra Network
I have not needed technical support.
Read full review of Seqrite Endpoint Security »
Viji Velayudhan
Assistant Manager at HPPL
The solution's tech support team is good.
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Anonymous User
Manager IT at a healthcare company
We have not needed to use technical support, we were able to handle everything ourselves.
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at NorthSYS Integrators
The customer service and support are not bad. It is okay.
Read full review of Seqrite UTM »
HarpritSingh
Assistant It Manager at Surat Marriott Hotel
Seqrite's technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Anonymous User
Solutions Architect at a tech services company
We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the...
Read full review of Seqrite Endpoint Security »

Review 1 of 17

Eric Joly
Project Integration Engineer at Zetes
The customer service is okay.
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Nizar Benslimane
Director and General Manager at Teledyne
We are certified and we offer good support. The support from SOTI MobiControl is helpful.
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Sahi Ibrahim SOUMAHORO
Operation Manager at a construction company
Technical support is very helpful. I would rate technical support as nine out of ten. The first time I made contact...
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Abbasi Poonawala
Chief Enterprise Architect at a financial services firm
SOTI has good technical support. They have offices with Canada-based companies and offices across different...
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Amit-Sarkar
Apple Mobility Service Manager at ZONES PVT LTD
The solution’s technical support is pretty good.
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Matteo Strangio
Technical Officer at Strangio
The customer service and support are good. They resolved my issues very easily. The support is very user-friendly....
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Norman Chan
Team Leader of the Mobile Solution at UDS Data Systems Limited
If a customer goes directly to SOTI support, sometimes they can't solve the problem immediately. Usually in Hong...
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Mohamad Charara
Manager, Development& Information Technology at a manufacturing company
The customer support was extremely helpful and was always available whenever we needed them. There were not many...
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Anonymous User
IT Engineer at a transportation company
Technical support is pretty good. The response time is good and the results were that the cases I had were solved....
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Anonymous User
CTO at a computer software company
Technical support is worldwide and is available 24/7. It's available in all regions and in different languages. We...
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Anonymous User
Systems Engineer at a tech services company
I would rate their support as excellent. I would rate them a ten out of ten.
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Anonymous User
Director, IT Services at a manufacturing company
Like anywhere else, if you can get past the first-tier agents who are reading off a script, SOTI technical support is...
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Anonymous User
IT Analyst at a manufacturing company
Technical support has been good. They're very responsive. We had basic support before, but now we have the Enterprise...
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Anonymous User
IT Support Manager at a wholesaler/distributor
Technical support is great, and we have found them to be helpful.
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Chris Gross
Account Manager at a computer software company
SOTI tech support is solid.
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Anonymous User
Senior Software Engineer at a retailer
Sometimes tech support is hit or miss. Sometimes it's more an issue of trying to find the right person who can help...
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JohnDeWerd
Works at a computer software company
Their enterprise support is very attentive and very good.
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Anonymous User
Business Manager
I would give technical support a rating of 9/10.
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BAKELAL SAROJ
Consultant at Hema
The technical support services are good.
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Anonymous User
Mobile Device Management at a transportation company
I give support 1/10.
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Anonymous User
Project Coordinator at a healthcare company
If the chat feature is able to be built, that would be the only thing I have a comment on when it comes to tech...
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Anonymous User
Head Of Information Technology at a outsourcing company
We have had experience with technical support and we are satisfied with it.
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Ramil Lopez
Team Lead, Store Systems Support - Digital at a retailer
It's fine. We have Enterprise Support, so they're always there for us.
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Anonymous User
Senior Administrator at a computer software company
The support is very good from SOTI MobiControl. They have good knowledge and are quick to respond.
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Anonymous User
Mobile ITS Technology Manager at a logistics company
Support has been great, we have Enterprise Support. The 24-hour support has really changed things, and it's just...
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Anonymous User
Business Manager
Customer Service: Very good. Technical Support: Very Good.
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Anonymous User
IT Analyst
Tech support is a hit or miss. You have to go in under the general support and you get a low-level person and I don't...
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Albert Haynes
Senior Analyst Service Management at a transportation company
Technical support is excellent. They are knowledgeable and responsive. I'd rate them as excellent - a full ten out of...
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Anonymous User
Siebel CRM Business Analyst at UniCredit Business Integrated Solutions
Customer Service: I haven't contacted them. Technical Support: Technical support in SOTI is not to advanced. They are...
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Susan Neuder
Site Lead - Lancaster Facility at a retailer
So far, tech support has been very good. They're responsive and they've been able to provide solutions to the issues...
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Review 1 of 30

Technical Support

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