ServiceNow vs Software AG

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
ServiceNow
Based on 128 reviews.
Software AG
Based on 66 reviews.
Top Comparisons
Overview
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.Founded in 1969, Software AG is an enterprise software company with over 10,000 enterprise customers in over 70 countries. The company is the second largest software vendor in Germany, the seventh largest in Europe. Software AG is traded on the Frankfurt Stock Exchange under the symbol SOW and part of the technology index TecDAX. The company was founded in 1969 by a group of six young employees at the consulting firm AIV. ADABAS was launched in 1971 as a high performance transactional database management system. In 1979 Natural, a 4GL application development language, was launched. The company continued to open offices and subsidiaries in North America, Japan, UK, France, Spain, Switzerland, Austria, Belgium and Saudi Arabia. By 1987 Software AG had around 500 employees, 12 subsidiaries in Europe and offices in more than 50 countries. In 1999 Software AG was listed on Frankfurt Stock Exchange and soon after the company released Tamino Information Server and Tamino XML Server.
Sample Customers
ServiceNow: AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Now Platform: experian, beachbody, health partners
ServiceNow IT Business Management: Proximus, UNT SYSTEM, SAP SuccessFactors
Alfabet IT Planning & Portfolio Management: FUJITSU, Coca Cola, ING, CreditSuisse, CosmosDirekt, GTA, Echo Entertainment Group, Electrolux, Cern
Popular Solutions
Top Industries
Software R&D Company
43%
Comms Service Provider
10%
Government
7%
Media Company
5%
Software R&D Company
39%
Comms Service Provider
11%
Media Company
6%
Financial Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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