ServiceNow vs Symantec

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
ServiceNow
Based on 110 reviews.
Symantec
Based on 121 reviews.
Top Comparisons
Overview
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.Symantec Corporation is an American technology company headquartered in Mountain View, California, United States. The company produces software for security, storage, backup and availability - and offers professional services to support its software. Netcraft asseses Symantec as the most-used certification authority. Symantec is a Fortune 500 company and a member of the S&P 500 stock-market index.
Sample Customers
ServiceNow: AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Symantec Asset Management Suite: Amway (China) Co. Ltd., Barnabas Health, Cabela's Inc., Carrington Holding Company, Comparex, ForceTEC Co. Ltd., Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Johnson County Community College, Molina Healthcare Inc., Office of the Senator for Education and Science, Pima Community College, TIVIT, Travelport
Symantec IT Management Suite: State of Oklahoma
Popular Solutions
Top Industries
Software R&D Company
29%
Comms Service Provider
9%
Financial Services Firm
6%
Manufacturing Company
6%
Software R&D Company
25%
Comms Service Provider
12%
Financial Services Firm
10%
Government
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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