ServiceNow vs Zoho
Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
 ServiceNow Based on 123 reviews. |  Zoho Based on 17 reviews. |
| Top Comparisons | |
 Compared 0% of the time. |  Compared 1% of the time. Compared 17% of the time. |
| Overview | |
| ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge. | Information Not Available |
| Sample Customers | |
ServiceNow: AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
ServiceNow Now Platform: experian, beachbody, health partners | Zoho Creator: Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert Zoho Desk: Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket |
| Popular Solutions | |
20 reviews 5 reviews 4 reviews | 2 reviews 1 reviews |
| Top Industries | |
40% 12% 7% 5% | 33% 12% 10% 8% |
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:| Most Helpful Reviews | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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