SolarWinds vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
SolarWinds
Based on 107 reviews.
Zendesk
Based on 51 reviews.
Overview
SolarWinds Inc. develops enterprise information technology infrastructure management software for IT professionals. In 2007, SolarWinds raised funding from Austin Ventures, Bain Capital and Insight Venture Partners. SolarWinds completed its initial public offering of $112.5 million in 2009. In 2012, SolarWinds' total revenue reached $269 million. In June 2014, the company purchased the Swedish web-monitoring company Pingdom.
Information Not Available
Sample Customers
SolarWinds Web Help Desk: Instacart
SolarWinds MSP Manager: Longleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology
Zendesk: Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Popular Solutions
Top Comparisons
Compared 29% of the time.
Top Industries
Financial Services Firm
16%
Comms Service Provider
14%
Healthcare Company
9%
Manufacturing Company
8%
Financial Services Firm
15%
Media Company
9%
Consumer Goods
8%
Marketing Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
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