Compare StarWind vs VMware | IT Central Station

StarWind Based on 54 reviews.	VMware Based on 1066 reviews.
Top Comparisons
VMware vSAN vs. StarWind Virtual SAN Compared 36% of the time. VMware vSAN vs. StarWind HyperConverged Appliance Compared 18% of the time. VMware vSAN vs. StarWind Virtual Tape Library Compared 3% of the time.	StarWind Virtual SAN vs. VMware vSAN Compared 2% of the time.
Overview
Information Not Available	VMware, Inc. is a US software company that provides cloud and virtualization software and services, VMware's desktop software runs on Microsoft Windows, Linux, and Mac OS X, while its enterprise software hypervisors for servers, VMware ESX and VMware ESXi, are bare-metal hypervisors that run directly on server hardware without requiring an additional underlying operating system. In 1998, VMware was founded by Diane Greene, Mendel Rosenblum, Scott Devine, Edward Wang and Edouard Bugnion. Greene and Rosenblum, who are married, first met while at the University of California, Berkeley.
Sample Customers
StarWind Virtual SAN: Baker Tilly BVI, CMS Internet, Board Harpeth Hall School StarWind HyperConverged Appliance: Sears Home and Franchise Business StarWind Virtual Tape Library: Volvo, Sony, Samsung, Hitachi	VMware EVO:RAIL [EOL]: ASAHI INTERACTIVE, Fukuoka-Hibiki Shinkin Bank VMware vSAN: Read Some Case Studies At Home Cloud CaribCINgroupDiscovery Check out the Rest of our Customer Stories Here
Popular Solutions
StarWind Virtual SAN 42 reviews StarWind HyperConverged Appliance 10 reviews StarWind Storage Appliance 1 reviews	VMware vRealize Operations (vROps) 126 reviews VMware vSphere 80 reviews VMware vRealize Automation (vRA) 77 reviews
Top Industries
Software R&D Company 16% Energy/Utilities Company 13% Construction Company 10% Manufacturing Company 10%	Software R&D Company 29% Comms Service Provider 12% Manufacturing Company 7% Financial Services Firm 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Brian Witherow
IT director at a non-tech company
What is our primary use case?
We use this product as a backup and storage solution. We have the need to back up…
Read full review of StarWind Storage Appliance »
Kevin Sipma
Chief Technology Officer, Founder | We Help SMB Businesses Leverage Technology & Reduce Risk at a tech services company
What is our primary use case?
Our objective for using StarWind's VTL to Backblaze B2 was to get away from sneakernet…
Read full review of StarWind Virtual Tape Library »
Bryan Schuler
Network Administrator at MUM Industries
What is our primary use case?
We had a need for some high speed I/O in our data center to run some specific high…
Read full review of StarWind Virtual SAN »
David Rager
CEO CIO at Store & Haul Inc
What is our primary use case?
I wanted something for high-availability. We're a logistics company and we have guys…
Read full review of StarWind HyperConverged Appliance »

Review 1 of 4

Yves Sandfort
CEO / Cloud Evangelist at Comdivision Consulting GmbH
What is our primary use case?
We primarily use vSAN for cloud automation, so we provide test workloads for specific…
Read full review of VMware vSAN »
Michael Wilmsen
Architect
What is our primary use case?
Our clients use it to get real, in-depth information about how the environment is being…
Read full review of vCenter Configuration Manager »
Anonymous User
Virtualization Architect at a tech services company
What is most valuable?
The mission aspect of the solution is the most valuable feature.
What needs improvement?
…
Read full review of VMware Cloud Foundation »
Heiko Kirchner
Global manager at a manufacturing company
What is our primary use case?
Manufacturing execution systems (MES) for production sites (production declaration,…
Read full review of VMware Service Manager »
Chris Magee
Pre-Sales Engineer at Secura
What is our primary use case?
We use the vCloud Director as a multi-tenanted cloud provider, and it's amazing. It…
Read full review of vCloud Director »

Review 1 of 5

Customer Service

Andrew Wolf
Civil Engineer at a construction company
Customer service has been excellent. Any questions we have had have been answered quickly.
Read full review of StarWind HyperConverged Appliance »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
User at a insurance company
Support for this solution is excellent.
Read full review of StarWind Virtual SAN »
PieterGrootendorst
Technical Consultant at GMA
I only had to call technical support once, and they were very responsive and quick. Overall, I've been satisfied with...
Read full review of StarWind HyperConverged Appliance »
Николай Фокин
User
We are satisfied by the level of service we got almost six years ago and continue to receive. We were surprised to...
Read full review of StarWind Virtual SAN »
FAFCO
Director of Technology at FAFCO, INC.
Their customer service at every level, both in terms of our account and technical support is very good. Everything...
Read full review of StarWind Virtual SAN »
Ho-Ching Yung
IT Director/Senior Software Developer at a construction company
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Artur Kamalov
Head of Local Area Network Department at JSC Ufanet
Support has standard procedures and rules. It was provided at a good level.
Read full review of StarWind Virtual SAN »
Bryan Schuler
Network Administrator at MUM Industries
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
Christopher Vlach
Operations Manager at a insurance company
In eight years we have never needed support for an issue with the software. I have called a handful of times to have...
Read full review of StarWind Virtual SAN »
Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
Tech support is fantastic. As I mentioned I consider StarWind tech support one of the main features. And if the poo...
Read full review of StarWind Virtual SAN »
Evgenii Korsak
User
The technical support is very good.
Read full review of StarWind Virtual SAN »
Dmitry Sysin
IT at a engineering company
Technical support works very responsibly when we have questions. They connected remotely to our servers, performed an...
Read full review of StarWind Virtual SAN »
Anonymous User
User
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
Read full review of StarWind HyperConverged Appliance »
MarkMgr
IT Manager at a hospitality company
We don't use the ProActive Support. We have the Standard level. It's very good. We haven't had any issues with it....
Read full review of StarWind Virtual SAN »
Patryk Kwiecien
IT Tech/ Network Admin at a non-profit
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
Read full review of StarWind Virtual SAN »
Anonymous User
User
Their software support team had been very helpful in the initial setup of the system and also helped to reconfigure...
Read full review of StarWind Virtual SAN »
Richard Ojeleye
Deputy Director of Technology and Communications at a comms service provider
I like the ProActive support. All the guys that I have spoken or dealt with are professionals. I find this very...
Read full review of StarWind Virtual SAN »
Matthew Henson
Owner at Split Digital LLC
When I've had a problem, I have had someone respond almost immediately. If not picking up the phone and helping me...
Read full review of StarWind Virtual SAN »
Branden Beachy
User
I had some issues, early on, that ended up being hardware issues on my end. The StarWind support people were more...
Read full review of StarWind Virtual SAN »
Anonymous User
User at a non-profit

Read full review of StarWind HyperConverged Appliance »
Kamil
Specialist in the center of security at a energy/utilities company
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
Lukasz Z.
VMware Administrator, VMware vExpert at a financial services firm
Very good. I've got standard support but the reaction time is always 1-2 hours.
Read full review of StarWind Virtual SAN »
Anonymous User
User
Qualified online support specialists are always ready to help.
Read full review of StarWind Virtual SAN »
GrzegorzEBX
Owner at a security firm
Support is on a high level.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at a software R&D company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
Read full review of StarWind Virtual SAN »
David Gardner
IT Administrator at Cygnus, inc.
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »
Anonymous User
User
I have only needed to reach out to the support team a couple of times since this software was implemented. They...
Read full review of StarWind Virtual SAN »
SimplifyTech
CEO at a tech services company
Their support goes above and beyond with the integration of their software.
Read full review of StarWind Virtual SAN »
Anonymous User
User
Technical support is great. They are very responsive, they always reply quickly, and seem very knowledgeable.
Read full review of StarWind Virtual SAN »

Review 1 of 30

DenisDI SANTO
Senior System Engineer at Clinique Pasteur
We rarely speak with technical support, but it is good. We have had no problems with them.
Read full review of VMware Software Defined Data Center »
Gaurav Amar
General Manager, Information Technology at a media company
The technical support is great. For example, we opened a case because we were not sure on the best practices on how...
Read full review of VMware vRealize Operations (vROps) »
Alain Dalis
Technical Manager at a pharma/biotech company
We have found their technical support to be good.
Read full review of VMware vRealize Automation (vRA) »
Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
Tech support by and large is excellent. There is some swapping out between internal VMware groups sometimes, they are...
Read full review of VMware Horizon View »
Andrew Harrison
Cloud Engineer at a tech vendor
I give technical support an A-plus, from my experience. It was perfect, it was awesome. They helped us recover from a...
Read full review of VMware vSAN »
Brent Tate
Senior Systems Administrator at a financial services firm
I have not had to use tech support for vRA, so I don't really have any experience with that. But I'm sure it's...
Read full review of VMware vRealize Automation (vRA) »
Chris Perrin
Infrastructure Architect at a retailer
Their technical support is good. They found the problem quickly. Support gets back to us quickly. When you raise a...
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Senior Infrastructure Engineer at United Financial Services
Our experience with technical support has been very good. Every time I've opened up support tickets, I've gotten...
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Platform Architect at Hpm networks
We really haven't had too many issues so I can't speak to the tech support piece of it.
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Systems Administrator at a pharma/biotech company
We have had to use technical support a couple of times. It has been very good, a very good experience.
Read full review of VMware vSphere »
Jan Mares
System Architect at Nejvyšší kontrolní úřad
We don't directly use technical support. We have suppliers who help us.
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Information Technology Specialist at a government
I have not used technical support for vRealize Operations Manager yet. But I use it for the hosts. I need help with...
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Systems Engineer at a leisure / travel company
We have used the basic VMware support, and it seems alright.
Read full review of VMware vRealize Operations (vROps) »
Denis FERRAND
Head of EMEA Strategic Alliances at Arrow Electronics, Inc
Their technical support is good. It's a complex solution and they're there to help with anything that comes up.
Read full review of VMware NSX »
Anonymous User
Sr System Admin at City of Miami Beach
I used technical support in the beginning, but just during setup. Since then, nothing. At the time, technical support...
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Senior Application Engineer at a healthcare company
Technical support is very good.
Read full review of VMware vRealize Operations (vROps) »
Odd Tore Sorensen
Technical Coordinator
I have no personal experience working with technical support.
Read full review of vRealize Network Insight »
Anonymous User
Service Storage Cloud Solutions at a pharma/biotech company
The VMware staff is usually pretty knowledgeable. We have been pretty satisfied with the support we have received.
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
IT Systems Administrator at a tech company
Customer Service: So far, good service, but it's managed by our corporate office. Technical Support: It's good, but...
Read full review of VMware vSphere »
Anonymous User
Consultant at a tech consulting company
Customer Service: 8/10 Technical Support: 9/10
Read full review of VMware vSphere »
Anonymous User
Manager - Virtulization & Storage Management at a energy/utilities company
My team uses technical support on a regular basis. I've always had a good experience with VMware technical support....
Read full review of VMware vRealize Operations (vROps) »
GolbalMobi508
Global Mobility Leader at a aerospace/defense firm
Technical support is really awesome. They follow up, they have it 24/7, they handle things in multiple regions. It's...
Read full review of VMware AirWatch »
SysEng94654
Principal Systems Engineer at a tech company
Technical support is very good. I recently had a tech support case last week, and I got the answers that I needed.
Read full review of VMware vRealize Automation (vRA) »
Anonymous User
Senior IT Engineer at a healthcare company
I haven't been the one that's had to call.
Read full review of VMware vRealize Automation (vRA) »
Anonymous User
Practice Group Leader: Data Center, (DC) at a tech services company
Personally, I have not used technical support. Our customers do though.
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Tech Lab Engineer Analyst at AARP
They’re great. They use the case number customer support, and the technician will contact you and you tell them your...
Read full review of VMware Horizon View »
Anonymous User
Technical Analyst at a tech services company
Very good. I've only used them once, though, just to expand the database. But I reached the right person, and they...
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Director Storage and System Architect at a comms service provider
We haven’t had a chance to use it for VSAN, but in general we've had pretty good support from VMware, so I think VSAN...
Read full review of VMware vSAN »
Anonymous User
Senior System Administrator at a financial services firm
The level of technical support depends on who you're talking to. Some people are more experienced than others....
Read full review of VMware vSphere »
Anonymous User
Director Of IT Infrastructure and Operations at a university
Support is generally good, but a little slow sometimes. You need to stick to their compatibility list if you want...
Read full review of VMware vSAN »

Review 1 of 30

Technical Support

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StarWind vs VMware

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is most valuable?

What needs improvement?

What is our primary use case?

What is our primary use case?