SysAid vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
SysAid
Based on 10 reviews.
Zendesk
Based on 69 reviews.
Latest Research
Overview
SysAid Technologies is an international company founded in 2002 that develops and provides IT Service Management software. SysAid Technologies is a privately owned company, founded by Israel Lifshitz. Corporate headquarters are located in Airport City, Israel, near Tel Aviv. In June 2010, the company opened an additional office in Sydney, Australia. and food/beverages. SysAid is a software system for IT professionals, however SysAid has also been deployed and used by other industry professionals, such as municipalities and insurance companies.
Information Not Available
Sample Customers
SysAid
Disney, Sears Holdings Corporation, LAN Airlines, Schneider Electric, On Semiconductors, Toyota, Sky, KPMG, Georgetown University Law Center, Motorola, North York General Hospital, Volksbank, Xerox, Bacardi, Del Monte Fresh Produce, Manpower, Nucor, Ecobank
Zendesk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Comms Service Provider
15%
Computer Software Company
12%
Financial Services Firm
9%
Retailer
8%
Computer Software Company
20%
Comms Service Provider
9%
Educational Organization
9%
Financial Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 9
Review 1 of 30
Technical Support
No Data Available
No Data Available
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