TOPdesk vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
TOPdesk
Based on 8 reviews.
Zendesk
Based on 69 reviews.
Latest Research
Sample Customers
TOPdesk
City of Amsterdam, University of Edinbroughm, IKEA, KLM Catering Services, FloraHolland, BOVAG, PostNL, Total, Hilton, Oce, Canon, Agip, Compass Group, Serco, Danone, BMW, Eneco, And many more.
Zendesk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Educational Organization
50%
Computer Software Company
10%
Comms Service Provider
6%
Government
5%
Computer Software Company
20%
Educational Organization
9%
Comms Service Provider
9%
Financial Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Technical Support
No Data Available
No Data Available
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