Compare Vision Solutions vs VMware

Vision Solutions Based on 24 reviews.	VMware Based on 967 reviews.
Overview
Information Not Available	VMware, Inc. is a US software company that provides cloud and virtualization software and services, VMware's desktop software runs on Microsoft Windows, Linux, and Mac OS X, while its enterprise software hypervisors for servers, VMware ESX and VMware ESXi, are bare-metal hypervisors that run directly on server hardware without requiring an additional underlying operating system. In 1998, VMware was founded by Diane Greene, Mendel Rosenblum, Scott Devine, Edward Wang and Edouard Bugnion. Greene and Rosenblum, who are married, first met while at the University of California, Berkeley.
Sample Customers
Vision Solutions Double-Take: ABC Fine Wine & Spirits, Accessor Capital Management, Adventist Health, Alfa Bank, Alphawest Services, Ameristar Casinos, Ambrian Capital PLC	VMware SRM: Acorda Therapeutics, Columbia Sportswear, Mainfreight, Nippon Express, Sin Chew Media, Fisher & Paykel, Siam City Bank
Popular Solutions
MIMIX 7 reviews Vision Solutions Double-Take 1 reviews	vRealize Operations (vROps) 195 reviews vRealize Automation 106 reviews VMware vSAN 85 reviews
Top Comparisons
Zerto Virtual Replication vs. Vision Solutions Double-Take Compared 41% of the time.	Veeam Backup & Replication vs. VMware SRM Compared 41% of the time.
Top Industries
Financial Services Firm 31% Healthcare Company 13% Comms Service Provider 12% Transportation Company 3%	Financial Services Firm 12% Comms Service Provider 12% Healthcare Company 7% Manufacturing Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Leo Stary
AS400 (iSeries) Senior System Administrator at a comms service provider
What is most valuable?: The major advantages are: Intuitive interface Self-healing properties Logical data...
Read full review of MIMIX »
FrantisekZustin
Migration Specialist at a tech vendor
What is most valuable?: Full server migration possibility and SQL migrations. • How has it helped my...
Read full review of Vision Solutions Double-Take »

Review 1 of 2

Aaron Krytus
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
What is our primary use case?: This product is solid and useful for quick test/dev environments. Found...
Read full review of VMware Workstation »
Chris Magee
Pre-Sales Engineer at Secura
What is our primary use case?: We use the vCloud Director as a multi-tenanted cloud provider, and it's amazing. It...
Read full review of vCloud Director »
Heiko Kirchner
Global manager at a manufacturing company
What is our primary use case?: Manufacturing execution systems (MES) for production sites (production declaration,...
Read full review of VMware Service Manager »
Anonymous User
Systems Engineer at a tech services company
What is most valuable?: We find this solution allows us to deploy apps more efficiently. We have a vendor that...
Read full review of VMware AirWatch »
SnrVirtEng3a90
Sr Virtualization Engineer at a healthcare company
What is our primary use case?: Our primary use cases are around deployments supporting DevOps, around service...
Read full review of vRealize Automation »

Review 1 of 5

Customer Service

FrantisekZustin
Migration Specialist at a tech vendor
We are in contact with the technical and sales support and they provide professional services in all aspects.
Read full review of Vision Solutions Double-Take »
Jonathan B. Long
iSeries System Administrator at a consultancy
Customer Service: I was pleased with the response time and technical advice, especially in the initial roll-out....
Read full review of MIMIX »
Tom Demetriou
Technical Analyst at a healthcare company
Customer Service: Customer service is very good, and can either be handled directly or through the Business Partner...
Read full review of MIMIX »
Luis-Gonçalves
Technical Director at a tech services company
The technical support is at a very high level, and reachable 24 hours a day.
Read full review of MIMIX »
Leo Stary
AS400 (iSeries) Senior System Administrator at a comms service provider
Customer Service: 10/10 - they have an excellent response rate. Technical Support: 10/10 - they are unbelievable,...
Read full review of MIMIX »
Anonymous User
Business Systems Administrator at a financial services firm
Customer Service: Good. No concerns/issues. Technical Support: Excellent. Of the support personnel that I have dealt...
Read full review of MIMIX »
Jean-Claude Vaugeois
IT Administrator at a museum or institution
Customer Service: 9 out of 10Technical Support: 9.8 out of 10
Read full review of MIMIX »
Anonymous User
Senior Consultant at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Vision Solutions Double-Take »
Dritan Hoxha
Application Manager
Nine out of 10.
Read full review of MIMIX »
Anonymous User
IT Architecture & Infrastructure Program Manager Consultant
A nine out of 10.
Read full review of MIMIX »
Anonymous User
Sr. Technical Consultant at a consultancy
Customer Service: Customer support is good but they do try to squeeze out those service dollars. Technical Support:...
Read full review of MIMIX »
Anonymous User
IT & Comm Infrastructure Operations at a financial services firm
Customer Service: They have great 24x7 support, with very good and experienced employees. Technical Support: 9/10.
Read full review of MIMIX »
Anonymous User
Technical Services Manager at a tech services company
Customer Service: Second to none Technical Support: Second to none
Read full review of Vision Solutions Double-Take »
Anonymous User
Server Administrator at a healthcare company
Customer Service: Excellent. Their team is very knowledgeable and responsive. Technical Support: Excellent. Their...
Read full review of MIMIX »
Anonymous User
Team Lead
Customer Service: The customer service rep I interacted with was very forth-coming and helpful. I will rate it very...
Read full review of Vision Solutions Double-Take »
Jaroslaw Obrebski
Systems iSeries & HA administrator at a construction company
Customer Service: It's fine. Technical Support: It's professional.
Read full review of MIMIX »
Anonymous User
iSeries Power 7 Systems Administrator at a manufacturing company
Customer Service: 9/10. Technical Support: 10/10.
Read full review of MIMIX »
Anonymous User
Sr. System Mngt Engineer - System Architect at a tech services company
Customer Service: We're satisfied with it. Technical Support: We're satisfied with it.
Read full review of MIMIX »
Anonymous User
Systems Analyst AS/400
Customer Service: 8/10. Technical Support: 8/10.
Read full review of MIMIX »
Péter Reuss
AS/400 Technical Analyst at a tech services company
It is very professional, helpful, and experienced.
Read full review of MIMIX »
Anonymous User
Independent IT Consultant at a tech services company
Customer Service: It's above average. Technical Support: It's above average.
Read full review of MIMIX »

Review 1 of 21

Eric Garrison
Customer Engineer at ATTO Technology
They're very awesome, quick to respond to us. Sometimes you get the email exchanges for a while, but once you get...
Read full review of vSphere »
Raden Evangelista
Systems Engineerineering Manager at a wholesaler/distributor
The VMware community is always there and it is a valuable resource. Just go to support.vmware.com, type in your...
Read full review of vSphere »
Yves Sandfort
CEO / Cloud Evangelist at Comdivision Consulting GmbH
Tech support with vSAN is a mixed relationship. We have had issues with tech support because sometimes VMware comes...
Read full review of VMware vSAN »
Patrick Nadeau
IT Manager at a retailer
Luckily we have never had to use them – that says a lot.
Read full review of vSphere »
Matteo Temporini
CEO at a tech services company
I have never used support until this point. We have good enough skills to fix problems without support for now.
Read full review of vSphere »
KathyC
IT - Server Administration
Customer Service: We periodically have regional reps reach out but they don’t seem to know much about our...
Read full review of vSphere »
Anonymous User
Computer Repairman
Technical support is fantastic. They're responsive with tickets.
Read full review of vRealize Automation »
Anonymous User
System Engineer at a tech services company
We haven't used technical support.
Read full review of VMware NSX »
SnrAdvisorITArch741
Senior Advisor IT Architecture for Cloud Computing Solutions at a tech services company
* In beta, no technical support * Great fourm support
Read full review of VMware vSAN »
Paul Walsh
VMware Administrator at Ryanair
We haven't had any problems to contact tech support about yet.
Read full review of VMware NSX »
Anonymous User
Server Support at a Consumer Goods
I've used technical support, and it's great.
Read full review of vRealize Operations (vROps) »
Anonymous User
IT Manager
Very good – quality support.
Read full review of VMware vSAN »
Anonymous User
Supervisor at a energy/utilities company
We have not had to use technical support for vSAN yet.
Read full review of VMware vSAN »
Anonymous User
Sys Admin at a government
When looking for a vendor I look for a quick response to problems, and reliability. When there is a problem, VMware...
Read full review of vRealize Automation »
Anonymous User
Manager - Virtulization & Storage Management at a energy/utilities company
My team uses technical support on a regular basis. I've always had a good experience with VMware technical support....
Read full review of vRealize Operations (vROps) »
Anonymous User
Lead System Architect at a tech company
I would rate the technical support at a seven out of 10. In practice, the IT has faced vCenter related problems very...
Read full review of vSphere »
Anonymous User
System Engineer AI Specialist
We've had to use technical support and we've found it to be fine. We have a team in our company so we can ask all of...
Read full review of vRealize Operations (vROps) »
Anonymous User
Master Engineer at a healthcare company
No.
Read full review of vRealize Network Insight »
Anonymous User
Sr. Systems Engineer at a pharma/biotech company
VMware tech support is excellent. It’s one of the best vendor tech support I’ve found.
Read full review of vSphere »
Anonymous User
Consultant at a tech services company
Customer Service: Great.Technical Support: Excellent.
Read full review of vSphere »
Dhananjay Rughani
Senior Consultant at a tech services company
I have not approached technical support yet.
Read full review of vRealize Automation »
Ade OYENUSI
Virtualization Consultant at Vantage ad technologies Ltd
Ideally, somebody using the technical support when I found out the configuration was incorrect. I still received a...
Read full review of vRealize Operations (vROps) »
Anonymous User
Principal Architect at a healthcare company
We haven't had to use technical support, and that is good.
Read full review of vRealize Network Insight »
Anonymous User
Senior Systems Administrator at a university
It's responsive, but a few times we had issues with their tech knowledge and troubleshooting steps. We had to...
Read full review of vSphere »
Anonymous User
Infrastructure Manager at Quattro
We have used their support page. They’re knowledgeable.
Read full review of vRealize Operations (vROps) »
Anonymous User
Network/Systems Administrator at a insurance company
VMware has a great customer service department. If you use a trusted partner hardware (ie, HP in my experience) for...
Read full review of vSphere »
RaduScaunasu
Delivery Consultant at One enterprise solutions
We've barely used it. Once or twice, but for general questions. Nothing about problems. I would give it an eight or...
Read full review of vRealize Operations (vROps) »
Anonymous User
IT Consultant
Customer Service: Customer service is good. Technical Support: Horizon: good. App Volumes and UEM: bad. Their support...
Read full review of VMware Horizon View »
Anonymous User
Senior consultant at a tech services company
I rate technical support 3.5/5.
Read full review of VMware vSAN »
Anonymous User
VMware Architect at a tech company
Customer Service: 7/10 Technical Support: 5/10
Read full review of vSphere »

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Technical Support

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