Compare Vision Solutions vs VMware

Vision Solutions Based on 24 reviews.	VMware Based on 1022 reviews.
Overview
Information Not Available	VMware, Inc. is a US software company that provides cloud and virtualization software and services, VMware's desktop software runs on Microsoft Windows, Linux, and Mac OS X, while its enterprise software hypervisors for servers, VMware ESX and VMware ESXi, are bare-metal hypervisors that run directly on server hardware without requiring an additional underlying operating system. In 1998, VMware was founded by Diane Greene, Mendel Rosenblum, Scott Devine, Edward Wang and Edouard Bugnion. Greene and Rosenblum, who are married, first met while at the University of California, Berkeley.
Sample Customers
Vision Solutions Double-Take: ABC Fine Wine & Spirits, Accessor Capital Management, Adventist Health, Alfa Bank, Alphawest Services, Ameristar Casinos, Ambrian Capital PLC	VMware SRM: Acorda Therapeutics, Columbia Sportswear, Mainfreight, Nippon Express, Sin Chew Media, Fisher & Paykel, Siam City Bank
Popular Solutions
MIMIX 7 reviews Vision Solutions Double-Take 1 reviews	VMware vRealize Operations (vROps) 221 reviews VMware vRealize Automation (vRA) 109 reviews VMware vSphere 92 reviews
Top Comparisons
Zerto vs. Vision Solutions Double-Take Compared 41% of the time.	Veeam Backup & Replication vs. VMware SRM Compared 42% of the time.
Top Industries
No Data Available	Comms Service Provider 15% Financial Services Firm 13% Marketing Services Firm 9% Healthcare Company 8%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

FrantisekZustin
Migration Specialist at a tech vendor
What is most valuable?
Full server migration possibility and SQL migrations.
How has it helped my organization?
It…
Read full review of Vision Solutions Double-Take »
Leo Stary
AS400 (iSeries) Senior System Administrator at a comms service provider
What is most valuable?
The major advantages are: Intuitive interface Self-healing properties Logical data structure…
Read full review of MIMIX »

Review 1 of 2

Dan Reynolds
Senior System Administrator at a construction company
What is our primary use case?
We were spread across several offices and with the main production software tool and the…
Read full review of VMware Horizon View »
Yves Sandfort
CEO / Cloud Evangelist at Comdivision Consulting GmbH
What is our primary use case?
We primarily use vSAN for cloud automation, so we provide test workloads for specific…
Read full review of VMware vSAN »
Anonymous User
Technical Specialist
What is our primary use case?
Primary use would be consolidation into a smaller footprint and its performance is…
Read full review of vCenter Orchestrator »
SnrVirtEng3a90
Sr Virtualization Engineer at a healthcare company
What is our primary use case?
Our primary use cases are around deployments supporting DevOps, around service…
Read full review of VMware vRealize Automation (vRA) »
Praneet Sardi
Associate Operations at a financial services firm
What is our primary use case?
If we are looking for virtualized an app without any hesitation we can go for this…
Read full review of VMware ThinApp »

Review 1 of 5

Customer Service

Jonathan B. Long
iSeries System Administrator at a consultancy
Customer Service: I was pleased with the response time and technical advice, especially in the initial roll-out....
Read full review of MIMIX »
Tom Demetriou
Technical Analyst at a healthcare company
Customer Service: Customer service is very good, and can either be handled directly or through the Business Partner...
Read full review of MIMIX »
Luis-Gonçalves
Technical Director at a tech services company
The technical support is at a very high level, and reachable 24 hours a day.
Read full review of MIMIX »
FrantisekZustin
Migration Specialist at a tech vendor
We are in contact with the technical and sales support and they provide professional services in all aspects.
Read full review of Vision Solutions Double-Take »
Leo Stary
AS400 (iSeries) Senior System Administrator at a comms service provider
Customer Service: 10/10 - they have an excellent response rate. Technical Support: 10/10 - they are unbelievable,...
Read full review of MIMIX »
Anonymous User
iSeries Power 7 Systems Administrator at a manufacturing company
Customer Service: 9/10. Technical Support: 10/10.
Read full review of MIMIX »
Anonymous User
Business Systems Administrator at a financial services firm
Customer Service: Good. No concerns/issues. Technical Support: Excellent. Of the support personnel that I have dealt...
Read full review of MIMIX »
Anonymous User
Senior Consultant at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Vision Solutions Double-Take »
Anonymous User
Systems Analyst AS/400
Customer Service: 8/10. Technical Support: 8/10.
Read full review of MIMIX »
Anonymous User
IT Architecture & Infrastructure Program Manager Consultant
A nine out of 10.
Read full review of MIMIX »
Anonymous User
Server Administrator at a healthcare company
Customer Service: Excellent. Their team is very knowledgeable and responsive. Technical Support: Excellent. Their...
Read full review of MIMIX »
Anonymous User
Team Lead
Customer Service: The customer service rep I interacted with was very forth-coming and helpful. I will rate it very...
Read full review of Vision Solutions Double-Take »
Anonymous User
Independent IT Consultant at a tech services company
Customer Service: It's above average. Technical Support: It's above average.
Read full review of MIMIX »
Péter Reuss
AS/400 Technical Analyst at a tech services company
It is very professional, helpful, and experienced.
Read full review of MIMIX »
Anonymous User
Technical Services Manager at a tech services company
Customer Service: Second to none Technical Support: Second to none
Read full review of Vision Solutions Double-Take »
Anonymous User
Sr. Technical Consultant at a consultancy
Customer Service: Customer support is good but they do try to squeeze out those service dollars. Technical Support:...
Read full review of MIMIX »
Anonymous User
IT & Comm Infrastructure Operations at a financial services firm
Customer Service: They have great 24x7 support, with very good and experienced employees. Technical Support: 9/10.
Read full review of MIMIX »
Jaroslaw Obrebski
Systems iSeries & HA administrator at a construction company
Customer Service: It's fine. Technical Support: It's professional.
Read full review of MIMIX »
Dritan Hoxha
Application Manager
Nine out of 10.
Read full review of MIMIX »
Anonymous User
Sr. System Mngt Engineer - System Architect at a tech services company
Customer Service: We're satisfied with it. Technical Support: We're satisfied with it.
Read full review of MIMIX »
Anonymous User
IT Administrator at a museum or institution
Customer Service: 9 out of 10Technical Support: 9.8 out of 10
Read full review of MIMIX »

Review 1 of 21

Santosh Dalvi
Deployment Lead at a tech services company
Technical support is good through Ireland and the US.
Read full review of VMware vRealize Automation (vRA) »
Lloyd Havekost
Linear Dimensions, Consultant at a government
vRA is pretty reliable. We use technical support more for upgrades. In the event that we've had issues, cluster-wise...
Read full review of VMware vRealize Automation (vRA) »
Jonathan Bartelson
Systems Administrator at a energy/utilities company
I have used technical support and it leaves a little bit to be desired. I've gone through a few people to get to the...
Read full review of VMware vSAN »
Ajay Dand
Founder Director at a tech services company
The response time from tech support is efficient. The tech support team there is very knowledgeable.
Read full review of VMware vSphere »
Lino Telera
System Administrator at a cloud provider
Customer Service: I haven't used it in this environment. Technical Support: I haven't used it in this environment.
Read full review of VMware Horizon View »
Anonymous User
Systems Administrator at a healthcare company
I’d say 10/10 – we’ve never had a problem that wasn’t solved right away if we have to call.
Read full review of VMware vSphere »
Anonymous User
Sr. Systems Engineer at a non-profit
When dealing with seasoned vSAN experts, the experience was outstanding. Getting them to respond quickly is always an...
Read full review of VMware vSAN »
Anonymous User
Virtualization Engineer at a financial services firm
On a scale of one to five, I would rate technical support a four. It's not always associated with the correct team on...
Read full review of VMware vRealize Automation (vRA) »
Anonymous User
Owner
Customer Service: 9 out of 10. Technical Support: 9 out of 10.
Read full review of VMware SRM »
John Statt
Senior Solutions Architect at SMP
From a tech support standpoint, as with most VMware text support, the people that we get a hold of on the phone are...
Read full review of VMware NSX »
Anonymous User
Senior Systems Administrator at a university
It's responsive, but a few times we had issues with their tech knowledge and troubleshooting steps. We had to...
Read full review of VMware vSphere »
Anonymous User
Server Administrator at a consultancy
We have used technical support quite a few times but not frequently. We have had a good experience with them. We...
Read full review of VMware vSAN »
Jordan Donley
Technical Services Team Lead at Novosco
Technical support is something that we've had problems with in the past. Across all of the VMware solutions we have...
Read full review of vCloud Director »
Luis Gomez
Server Engineer at a financial services firm
Our experience with technical support has not been the greatest. We currently have a ticket open and it's been open...
Read full review of VMware vSphere »
Anonymous User
Sr. Platform Engineer - Virtualization at a financial services firm
I have not used technical support.
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
IT Infrastructure Engineer at a retailer
Customer Service: Technical Support: Great tech support. I love those guys. Every time I had a ticket, I could...
Read full review of vCloud Director »
Anonymous User
Specialist Virtualization at a hospitality company
We have an SE that comes in and is working through a lot of the stuff it does. We don't have a full commitment on...
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Principal Systems Engineer at a individual & family service
Our technical support is through HP, but we've had very few issues, and it's been great for us.
Read full review of VMware vSphere »
GolbalMobi508
Global Mobility Leader at a aerospace/defense firm
Technical support is really awesome. They follow up, they have it 24/7, they handle things in multiple regions. It's...
Read full review of VMware AirWatch »
Brian Trentham
Infrastructure Architect
Tech support has been very good. Quite honestly, sometimes they're better than we are. As opposed to getting back to...
Read full review of VMware vRealize Operations (vROps) »
AnthonyMintoff
Head of Virtualization & Systems and Network Engineer at a financial services firm
Customer support for vSAN was very good; response time was very fast and within the agreed support time frames. The...
Read full review of VMware vSAN »
Anonymous User
Solution Architect at a aerospace/defense firm
Personally, I have not had to use technical support. I know we, as an organization, do so frequently. We have our TAM...
Read full review of VMware vRealize Automation (vRA) »
Anonymous User
Senior Infrastructure Engineer at a insurance company
I haven’t used it that often – they are responsive. It's pretty standard, not above average.
Read full review of VMware vSphere »
Anonymous User
User at a energy/utilities company
Customer Service: I only have the online website customer service. Otherwise i have no support from anyone. Tho i...
Read full review of VMware vSphere »
Anonymous User
Director, Information Technology at Mountville Mills
They're good, friendly, and professional.
Read full review of VMware vSphere »
Yuanyuan Zhang
Application Support Specialist at a tech company
Technical support is not very good.
Read full review of VMware vSAN »
Anonymous User
System Administrator at Maricopa County Community College District
They've always been excellent, but we rarely contact them maybe one or two times a year. When we’ve had issues, it’s...
Read full review of VMware vSphere »
Anonymous User
Director Of Cloud Product Engineering at a media company
We have a good impression so far. We usually go through our TAM and get through to somebody who maybe is at a higher...
Read full review of VMware vRealize Operations (vROps) »
Tommy Knight
Virtualization Engineer at Probity
I haven't used it for vROps.
Read full review of VMware vRealize Operations (vROps) »
Anonymous User
Network Analyst at a construction company
Technical support has been fine when they figure out if its hardware or software – we have HP hardware, and so the...
Read full review of VMware vSphere »

Review 1 of 30

Technical Support

No Data Available

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Vision Solutions vs VMware

What is most valuable?

How has it helped my organization?

What is most valuable?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?