Everbridge Reviews

Chris Quinlan
Real User
Director Of Service Operations at Finastra
Nov 11 2019

What is most valuable?

The automated escalations are the most valuable feature. We program in our escalation chains for each individual IT group. Being able to go out and request a resource from… more»

How has it helped my organization?

Before Everbridge, it would take us anywhere between 45 minutes to an hour and a half to mobilize our IT resource teams. This was a manual call tree process where you are… more»

What needs improvement?

The IT Alerting portion of the Everbridge platform is built on all the fundamentals set by their mass notification product. Some of the specific use cases for IT response… more»

What's my experience with pricing, setup cost, and licensing?

The annual cost is approximately $125,000 USD but is highly dependent on the number of licenses required. They are one of the cheapest solutions on the market. We looked… more»

Which solution did I use previously and why did I switch?

We have used PagerDuty, xMatters, and one that's not quite IT alerting (Send Word Now). These are all products that we have experience with at Finastra.

What other advice do I have?

It is about ensuring that you have the organizational buy-in from the top down. This product starts with the C-level suite when you're going to implement. We struggled… more»

Which other solutions did I evaluate?

We switched mostly because of our internal use cases. Everbridge was the most flexible, in terms of adding on additional use cases for just the base function… more»

Everbridge Questions

Amelia Bengtson
User at a tech vendor with 201-500 employees
Mar 12 2020
I work for a technology management and consulting services firm with 201-500 employees.  Who do you see as the major competitors in ENS for a large international company?I have received information from or am awaiting the response from EverBridge, Aurea, Regroup, OnSolve. Do you have experience… more»