Everbridge Reviews

Anonymous User
Real User
Director Of Operation Risk Management at a financial services firm with 1,001-5,000 employees
Apr 24 2018

What is most valuable?

You can build consistent templates. They give you a couple of different phone numbers, so if you have more than one... more»

How has it helped my organization?

We have been able to use it to track and verify that people are on the bridge. It has also made it much easier when you... more»

What needs improvement?

The ability to not have to worry about the IT alerting and calendar resources. I would like it to be simpler in the... more»

What's my experience with pricing, setup cost, and licensing?

They are one of the top three most expensive products. I also understand if you are going to use them for IT alerting,... more»

Which solutions did we use previously?

We did have a previous solution, but they were bought out. I used this solution for a couple of years.

What other advice do I have?

* Continue to do detailed RFP requirements. * Know how to differentiate solutions and what you are buying. * Demo it... more»
David Paul
Real User
Lead Pipeline Designer/GIS Specialist at a consultancy with 1,001-5,000 employees
Jun 14 2018

What is most valuable?

The most important features are the scheduling capability and the integration with ServiceNow. The ease of putting in a... more»

How has it helped my organization?

We went from a manual email system to an organized responsive automated system. It was able to improve our efficiency... more»

What needs improvement?

I swapped two people's weeks, and at least from what I saw, I had to do each day individually. It would be nice if I... more»

What's my experience with pricing, setup cost, and licensing?

Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing... more»

Which solutions did we use previously?

We had a very manual system where we alerted everyone to all system alerts. With Everbridge, we were able to set up a... more»

What other advice do I have?

I am pretty happy with the way it works. We are very happy with it. We have not made changes to it because it just... more»
Mike Moran
Real User
Management, IT Infrastructure at a pharma/biotech company with 10,001+ employees
Oct 05 2018

What is most valuable?

* Mass Notification and Conditions - This streamlines the process of notifying the proper people of an event without team members having to look... more»

How has it helped my organization?

This product has allowed the teams to focus on troubleshooting rather than dealing with the administrative task of having to notify individuals... more»

What needs improvement?

An ability to get to the database that houses our information would be great. Currently, we are at the mercy of Everbridge and, if they do not... more»

Which solutions did we use previously?

Our previous solution was to get on the phone and on email and try to remember who needs to be notified. We switched to this product to assure... more»

What other advice do I have?

Prepare ahead of time with your vision of what you want from it. We were able to start implementing the tool on the very first visit with our... more»
Anonymous User
User
IT Contractor
Nov 29 2018

What is most valuable?

* Outstanding support * The ability to restore from changes * GeoDNS is so important to an international presence * Speed: Speed is everything... more»

How has it helped my organization?

Great performance, easy configuration. I can create limited access accounts for my web developers.

What needs improvement?

* I'd say that it would be nice if changes were possible on more than one record at a time, perhaps the changed records could change color or be... more»

Which solutions did we use previously?

No, just the standard registrar supplied solution, that and Zoneedit which I used because it was free.

What other advice do I have?

Take your time to learn how this is different from anything you've used before.

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