ExtraHop Networks Reviews

Real User
Head of Network Services at a tech services company with 10,001+ employees
Jul 07 2020

What is most valuable?

The most valuable aspect of the solution is the depth of information that's available. With all the documentation and details, it's a very good solution to work with. Setting up the solution is relatively easy.

What needs improvement?

At this point, there aren't any features that are lacking, from our perspective. The solution is pretty complete. The solution is expensive and gets more expensive if a company needs to scale it.

What's my experience with pricing, setup cost, and licensing?

I don't have any insights into the pricing of the solution. I'm not sure what they are, exactly, however, it is my understanding that the solution itself is costly. There are also additional charges for additional devices to collect the… more»

Which solution did I use previously and why did I switch?

We didn't previously use a different product. This is the first solution that we've used for security and application performance purposes.

What other advice do I have?

We have a relationship with the vendor, and we're also a customer. For those considering implementing the solution, I would advise organizations to engage early with their sales managers and sales engineers, in order to understand these… more»