IRONSCALES Reviews

IRONSCALES has provided a significant return on investment. It has effectively detected and blocked malicious links and emails, particularly those targeting financial departments, resulting in potential cost savings. The deployment of IRONSCALES immediately showcased its benefits, with email analysis and alerts starting right away. The product's value lies in enhancing awareness and reducing the time spent on security-related tasks. 

The pricing, setup cost, and licensing for IRONSCALES are considered to be good value for the money. It is worth the cost as it eliminates the need for manual analysis and remediation of phishing emails, saving a significant amount of time and effort. 

The licensing is based on the number of users and email addresses being protected, with no additional costs mentioned. The price is deemed reasonable, as the solution has proven to be effective in inspecting a high volume of emails and providing a sense of security. 

• "IRONSCALES is an expensive solution."
• "As compared to everything else we looked at, it was good. It was the best value for the dollars."
• "Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours.Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."

The primary use case of IRONSCALES is to provide email security and protect against phishing attempts. It acts as a second layer on top of the Microsoft mail relay, scanning every email for validity. It can also be used as a phishing campaign simulator to test the readiness of colleagues. 

The solution is used by the entire organization across multiple locations worldwide. It addresses the challenge of email-based attacks, which are a major threat to staff and customers. 

IRONSCALES captures suspicious and malicious emails that the built-in Microsoft spam filter may miss. It also helps with user awareness training by testing phishing emails and providing training content for those who click on them. 

The customer service and support of IRONSCALES is highly praised by the reviewers. The reviewers mention that they have never had any problems with the support and that their issues are always solved. They appreciate the full support received during implementation and the availability of a customer portal and designated customer success managers. However, there are a few minor complaints, such as occasional delays in support.

The initial deployment process required manually installing the solution on each machine, which took some time and had the potential for errors. However, with the integration of Microsoft Office 365 capabilities, the deployment process became faster and more efficient, allowing for deployment to be done in a day or two. 

The setup process involved a few basic steps, such as setting up the tenant and domain, authorizing the bot in the mail tenant, and specifying the desired actions. 

Maintenance of the system was minimal, with updates being automatically applied without requiring downtime. 

IRONSCALES is highly scalable. Users mentioned that they can grow their company and add new sites without any issues. 

The solution is deployed across the entire organization, including all active mailboxes and departments. It is a cloud-based solution, which is expected to scale well regardless of the number of users. Users expressed confidence that they wouldn't experience a drop in performance and that cloud-based solutions generally scale well. 

Adding new users or disabling users is a seamless process, as it syncs automatically with the IT tenant. 

IRONSCALES is highly stable and reliable. Users have not experienced any outages or significant issues with its stability. It consistently works well and has a growing ecosystem with plans for integrations with other companies. The platform has been occasionally unavailable, but these instances have been infrequent and short-lived. The product has minimal downtime and has greatly improved the users' experience.