Martello Reviews

Morne' O'Kennedy
Real User
Lead specialist at OKCIUS (Pty) Ltd
Aug 04 2019

What is most valuable?

The most valuable features are the dashboard and ElasticSearch. These two components are fully developed and can only benefit underlying platforms. It's professionally represented and the response from both components is very effective and fast. Creating views for teams that indicates dependencies, applications, as well as infrastructure, is a simple, easy, and enjoyable process.

How has it helped my organization?

The end-user experience improved for underlying monitoring platforms, and the integration into ITSM was streamlined. Different events and alerts enter Savision and standardized events/alerts are delivered from Savision into the system. This, overall, has greatly accommodated our integration process.

What needs improvement?

Savision continuously develops new modules to allow further integration, so the only item would continue with this effort to allow more-and-more systems to integrate into this platform. Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion.