N-able Reviews

Joe Carney
Service Manager at Computer Guild
Real User
Top 5
Drastically reduces the time spent on backup administration; we can manage every computer from one easy console

What is our primary use case?

We use MSP Backup & Recovery for just about any backup system, as long as it is running Windows or Windows Server. We also have a couple of clients that have databases to back up. It does a very good job of automatically picking up an SQL or a MySQL database. If we need to restore just the database to another machine, although we don't have too many use cases for that, we have been able to do it when we tested it. We use it for virtual machine backup and recovery as well. It does a great job of that. So even if a client has a host system and, say, one VM running on it for a special purpose… more »

Pros and Cons

  • "The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
  • "A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."

What other advice do I have?

The biggest lesson I've learned from using MSP Backup & Recovery is that there are options out there that I can be confident in, and I don't feel like I have to break a customer's bank to offer them. It's a really big deal for us to be able to do that. Having tested it and used it at this level, it's changed so much how we view what can be done, for keeping even our small customers' data safe. Before, it felt like I had to do a lot of extra things for the smaller places, because they couldn't afford the solutions that were better. Now I have something that I can trust to just do that for them…

N-able Questions

Julia Frohwein
Content and Social Media Manager
IT Central Station
Apr 13 2021

If you were talking to someone whose organization is considering N-able Backup, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Apr 13 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station
Apr 13 2021

Please share with the community what you think needs improvement with N-able Backup.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station
Apr 13 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station
Apr 13 2021

Hi Everyone,

What do you like most about N-able Backup?

Thanks for sharing your thoughts with the community!

Julia Frohwein
Content and Social Media Manager
IT Central Station

If you were talking to someone whose organization is considering N-able Remote Monitoring & Management, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Please share with the community what you think needs improvement with N-able Remote Monitoring & Management.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi Everyone,

What do you like most about N-able Remote Monitoring & Management?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein
Content and Social Media Manager
IT Central Station

If you were talking to someone whose organization is considering SolarWinds Backup, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover
Content Specialist
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein
Content and Social Media Manager
IT Central Station

Please share with the community what you think needs improvement with SolarWinds Backup.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station

Hi Everyone,

What do you like most about SolarWinds Backup?

Thanks for sharing your thoughts with the community!