Netsurion Reviews

Richard Teegarden
Real User
Network Manager at a energy/utilities company with 51-200 employees
Sep 16 2019

What is most valuable?

The solution is on-prem and we also utilize them for fairly full, managed services. They do tend to babysit it quite a bit. We get daily reports that they piece together… more»

How has it helped my organization?

It's come in tremendously handy. We've had small incidents crop up that we've been able to isolate immediately or dig further into because of this. Without that… more»

What needs improvement?

They haven't had to fixed much, but we have come back to them with requests for very specialized reporting. Something that's not canned. We might be looking at a… more»

What's my experience with pricing, setup cost, and licensing?

I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about… more»

Which solution did I use previously and why did I switch?

We did not have a previous SIEM. That was a very big push for us. We realized how little we had in the way of eyes on all of our products, unless we did a manual… more»

What other advice do I have?

They are a fantastic team. I would stack them up against anybody. If anybody asks us what we're using for a SIEM, I'd say that this is what we're using. I highly recommend… more»

Which other solutions did I evaluate?

At the time, EventTracker was one of the few that did a bit of that behavioral analysis. There was another one, the name escapes me right now. But it was the only other… more»

Netsurion Questions

Miriam Tover
Content Specialist
IT Central Station
If you were talking to someone whose organization is considering Netsurion EventTracker, what would you say? How would you rate it and why? Any other tips or advice?
Miriam Tover
Content Specialist
IT Central Station
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Julia Frohwein
Content and Social Media Manager
IT Central Station
Please share with the community what you think needs improvement with Netsurion EventTracker. What are its weaknesses? What would you like to see changed in a future version?
Miriam Tover
Content Specialist
IT Central Station
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
Julia Frohwein
Content and Social Media Manager
IT Central Station
Hi Everyone, What do you like most about Netsurion EventTracker? Thanks for sharing your thoughts with the community!