SmartBear Reviews

Michael Hutchison
User
Web Specialist at a healthcare company with 1,001-5,000 employees
Aug 26 2019

What is most valuable?

Static screenshots are the feature most often used, because they are a simple method of detecting problems. I can run a page through the screenshot tool, then send a URL with the results to my team. Though it is probably a minor part of what CBT does, I find it the most useful.

How has it helped my organization?

Our site's conversion from a static to an adaptive flexible layout was a major goal for our web site, and CrossBrowserTesting was an invaluable tool for trying out that new code. Cross-device testing was essential. We could not have been certain that we would have achieved our goal without it.

What needs improvement?

The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a… more»

What's my experience with pricing, setup cost, and licensing?

We originally had a huge license where every member of our team a sign-in for the tool, but found that was overkill. We don't use anywhere near the number of minutes we were paying for, so we scaled it back to one ID for the person who does the testing. I'd say start small and expand if you find you… more»

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