We primarily use this solution for process design, improvements, and publishing.
How has it helped my organization?
This solution has helped us in terms of discovering business processes. We analyze them and create to-be scenarios for implementation. We then design IT solutions aligned with business processes, and finally control the implemented solutions, closing the cycle.
What is most valuable?
The possibility to align Strategies, business, and IT with the architectures of support and SDLC, starting from the requirements management until the IT delivery.
What needs improvement?
Integration with third-party tools should be improved (e.g. based on APIs).