Software AG Software and Solutions

What is most valuable?

Best feature is Insight for monitoring, and as a debugging tool. It has saved us a lot of time during crisis situations.

How has it helped my organization?

We moved from EAI to SOA architecture while moving to webMethods. Both of these decisions made the reusable services approach available across the organization.

What needs improvement?

The product needs to be improved in a few ways. First, they need to stabilize the components of the whole platform across versions. Also, they should stop replacing old components with brand new ones and, rather, improve by evolution.

What is most valuable?

The most valuable feature is that you can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application. And, with all of the reporting you can clearly see which resource is doing the most and which resource is not doing enough. So, there is an over or under capacity visualization.

What needs improvement?

One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business. If you could see the way those structures and processes are not used then you could identify the bottlenecks that are the real issues and make the necessary changes. But, instead, there… more»