Worksoft Reviews

Vincent Immink
Test Automation Architect at a transportation company with 10,001+ employees
Real User
Top 5Leaderboard
Mar 5, 2020
Codeless functionality means more people can use it, and script execution is very fast

What is our primary use case?

We get user stories from the DevOps teams, in conjunction with a recording they make with another Worksoft tool. Then we will investigate if it has already been automated and, if not, to automate the process which has been delivered to us. This is all set up in a Citrix environment. We have SAP being used at the moment and we still have the old SAP ECC up and running. I'm not sure which part of this is cloud-based, but the Certify solution is installed on Citrix.

Pros and Cons

  • "The biggest feature is the fact that it's codeless. It takes away the problem of finding people with the correct programming language, since there are multiple such languages. It saves time in introducing people to the solution because they don't need programming knowledge, they just need to be able to think logically. This makes it vastly usable by more people who are not even acquainted with IT at all."
  • "Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution."

What other advice do I have?

My advice would be to think outside of the box. If you've chosen to work with Worksoft, you have to embrace the product as a whole. You will find, as with any other product, that some things that don't operate the way you want them to or would have expected them to. But if you teach yourself to view your problems from different angles using the software, then you will be able to come up with the most brilliant solutions. You can do much more with a codeless tool than you might think upfront. The biggest lesson I have learned using comes back to the codeless part. I view myself as a smart guy…
Judy Zeman
QA Manager at Carrier Global Corp.
Real User
Top 10
Jul 28, 2020
Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com

What is our primary use case?

Initially we were automating the regression suite for SAP ECC. From there we moved into a web application called HVAC Partners, which is something that we've developed that is a type of customer portal. That application also connects to SAP, but it does some other things that don’t necessarily connect to SAP. It is a kind of front end for quotes and sales orders that go into SAP, but it's also reporting status of orders and status of warranty claims and the like for the customers. From there we moved into the Middle East SAP ECC instance and automated their regression suite and, from there we… more »

Pros and Cons

  • "It's pretty seamless with SAP and Salesforce because they've built in the field definitions and all the things that you need. You literally turn it on and execute your script and it records it. It's very simple. Then you can go back and put in some of the other functions. For example, instead of hard-coding field selections, you put in a data table so you can run it multiple times or with multiple data. It was actually written to work very well with SAP."
  • "With the codeless process automation across packaged applications, once in a while, if we get a weird application that's not widely used, it gets a little stickier. First, the software has to learn the fields, so you have to identify all the fields. Once you do that, as long as there isn’t any non-standard code in the application, then it works fine. But there's that one step that you have to do, a step you don't have to do with SAP and Salesforce, for example."

What other advice do I have?

There are a number of lessons I have learned from using Certify. * When you get started with it, you need to make sure that you have an executive sponsor so that you get the cooperation you need. * Pick up some mentoring services from Worksoft to help you get started. * You need to document your test cases well. Don't just start without good documentation, because then you make mistakes and then you have to rework that particular test script. * Be very organized in the naming conventions and the standards you're using to do the automation. For example, don't shortcut. Fill out the fields that…

Worksoft Questions

Wladimir Joseph
User at Cardinal Health
Jul 27 2020

I have two questions:


1. I'm trying to find information about the price of one license for Worksoft Certify. Where can I find this info?


2. Is the “Process Capture 2.0” mainly for SAP UI capture? Or does it screen capture Windows desktop apps, or other websites, as well?


Thanks!

Miriam Tover
Content Specialist
IT Central Station

If you were talking to someone whose organization is considering Worksoft Certify, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein
Content and Social Media Manager
IT Central Station

Please share with the community what you think needs improvement with Worksoft Certify.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi Everyone,

What do you like most about Worksoft Certify?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.