Zscaler Software and Solutions

"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."

"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."

What is our primary use case?

As IT integrators, we are using the solution for application control, URL filtering, sandboxing, and antivirus. We have modules with data leak prevention and cloud browser isolation, device posture checking, related to the access because we are also using it for the ZTNA services, but it's not related to the Secure Web Gateway. We are also using it in ZIA with a firewall as a service.

How has it helped my organization?

I believe Zscaler SASE has given us increased security with endpoint protection. We may not have eliminated 100% of the threats, but we are resistant to threats on the Internet. The solution blocks almost all known vulnerabilities or problems related to phishing actions, so I would say that is the biggest benefit.

What is most valuable?

With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable.

What needs improvement?

The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion.

For how long have I used the solution?

I have been working with Zscaler SASE for almost one year.

What do I think about the stability of the solution?

There were a few global issues this year that something was not working correctly, or that sometimes we experienced different behavior with the filtering policies between the points of presence. For example, if there is a user located in Amsterdam, then it was filtering traffic differently than in Frankfurt because they were connected to two different points of presence. The issue was later resolved by technical support.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The quality of customer support depends on the situation, where sometimes the correct actions are taken immediately. So sometimes, I would rate it a ten out of ten.

But sometimes we have to explain the same situation, even referencing old tickets, while the support agent would not even check what was done in the previous tickets, and it takes much longer to solve the case. In such situations, I would rate customer support a four out of ten.

How was the initial setup?

The setup is quite easy. The primary configuration requires some adjustments to the client's needs, but it's quite easy.

The deployment depends on a questionnaire to determine expectations, what should be checked, verified, and what works with the highest SLA. The actual deployment does not require a lot of staff members.

Maintenance for the solution includes keeping the client's connector updated and checking the device posture.

Which other solutions did I evaluate?

I have downloaded reports of Cisco Umbrella, Fortinet FortiGate, FortiProxy, and Zscaler.

What other advice do I have?

I would recommend Zscaler SASE, for sure, and would rate it a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

Zscaler Questions

RobertArmstrong

Director Of Operations at CampusDoor Holdings, Inc.

Mar 26 2024

What are the main differences between Cisco Umbrella and Zscaler Internet Access?

Hi,

I am the Director Of Operations at CampusDoor Holdings Inc., a Financial Services Firm with 51-200 employees.

What are the main differences between Cisco Umbrella and Zscaler Internet Access?

Thanks for the help!

Julia Miller

PeerSpot

Jan 15 2024

What is your primary use case for Zscaler Cloud Protection?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

Jan 15 2024

What needs improvement with Zscaler Cloud Protection?

Please share with the community what you think needs improvement with Zscaler Cloud Protection.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller

PeerSpot

Jan 15 2024

What do you like most about Zscaler Cloud Protection?

Hi Everyone,

What do you like most about Zscaler Cloud Protection?

Thanks for sharing your thoughts with the community!

Julia Miller

PeerSpot

Jan 15 2024

What advice do you have for others considering Zscaler Cloud Protection?

If you were talking to someone whose organization is considering Zscaler Cloud Protection, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Nov 22 2023

What is your experience regarding pricing and costs for Zscaler Cloud DLP?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Nov 22 2023

What needs improvement with Zscaler Cloud DLP?

Please share with the community what you think needs improvement with Zscaler Cloud DLP.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller

PeerSpot

Nov 22 2023

What advice do you have for others considering Zscaler Cloud DLP?

If you were talking to someone whose organization is considering Zscaler Cloud DLP, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Nov 22 2023

What is your primary use case for Zscaler Cloud DLP?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 22 2023

What do you like most about Zscaler Cloud DLP?

Hi Everyone,

What do you like most about Zscaler Cloud DLP?

Thanks for sharing your thoughts with the community!

Julia Miller

PeerSpot

Nov 17 2023

What needs improvement with Zscaler Private Access?

Please share with the community what you think needs improvement with Zscaler Private Access.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 17 2023

What do you like most about Zscaler SASE?

Hi Everyone,

What do you like most about Zscaler SASE?

Thanks for sharing your thoughts with the community!

Julia Miller

PeerSpot

Nov 17 2023

What needs improvement with Zscaler SASE?

Please share with the community what you think needs improvement with Zscaler SASE.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 17 2023

What is your primary use case for Zscaler SASE?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

Nov 17 2023

What advice do you have for others considering Zscaler SASE?

If you were talking to someone whose organization is considering Zscaler SASE, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 17 2023

What do you like most about Zscaler Private Access?

Hi Everyone,

What do you like most about Zscaler Private Access?

Thanks for sharing your thoughts with the community!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 17 2023

What is your primary use case for Zscaler Private Access?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

Nov 17 2023

What advice do you have for others considering Zscaler Private Access?

If you were talking to someone whose organization is considering Zscaler Private Access, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Nov 17 2023

What do you like most about Zscaler Cloud Firewall?

Hi Everyone,

What do you like most about Zscaler Cloud Firewall?

Thanks for sharing your thoughts with the community!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 17 2023

What advice do you have for others considering Zscaler Cloud Firewall?

If you were talking to someone whose organization is considering Zscaler Cloud Firewall, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Nov 17 2023

What is your primary use case for Zscaler Cloud Firewall?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

Nov 17 2023

What needs improvement with Zscaler Cloud Firewall?

Please share with the community what you think needs improvement with Zscaler Cloud Firewall.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 17 2023

What is your experience regarding pricing and costs for Zscaler Cloud Firewall?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Nov 06 2023

What is your experience regarding pricing and costs for Zscaler Private Access?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Nov 03 2023

What is your experience regarding pricing and costs for Zscaler Cloud Protection?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

What advice do you have for others considering Zscaler Internet Access?

If you were talking to someone whose organization is considering Zscaler Internet Access, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

What do you like most about Zscaler Internet Access?

Hi Everyone,

What do you like most about Zscaler Internet Access?

Thanks for sharing your thoughts with the community!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

What is your experience regarding pricing and costs for Zscaler Internet Access?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

What needs improvement with Zscaler Internet Access?

Please share with the community what you think needs improvement with Zscaler Internet Access.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

What is your primary use case for Zscaler Internet Access?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Gregor BurowThe product is an endpoint solution for private and internet security. I use it… more »

reviewer1316007We use Zscaler for VPN connections and for internet security.

reviewer1500507You can have mobile employees who forward traffic into a Zscaler client, or you… more »

Julia Miller

PeerSpot

What is your primary use case for Zscaler Cloud Application Control?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

What do you like most about Zscaler Cloud IPS?

Hi Everyone,

What do you like most about Zscaler Cloud IPS?

Thanks for sharing your thoughts with the community!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

What is your experience regarding pricing and costs for Zscaler Cloud IPS?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

What needs improvement with Zscaler Cloud IPS?

Please share with the community what you think needs improvement with Zscaler Cloud IPS.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

What is your primary use case for Zscaler Cloud IPS?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

What advice do you have for others considering Zscaler Cloud IPS?

If you were talking to someone whose organization is considering Zscaler Cloud IPS, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

What advice do you have for others considering Zscaler Cloud Application Control?

If you were talking to someone whose organization is considering Zscaler Cloud Application Control, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

What is your experience regarding pricing and costs for Zscaler CASB?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

What needs improvement with Zscaler Cloud Application Control?

Please share with the community what you think needs improvement with Zscaler Cloud Application Control.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller

PeerSpot

What do you like most about Zscaler Cloud Application Control?

Hi Everyone,

What do you like most about Zscaler Cloud Application Control?

Thanks for sharing your thoughts with the community!

Julia Miller

PeerSpot

What is your experience regarding pricing and costs for Zscaler SASE?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Jacky Lee

Works at Futurist Consulting

How do I integrate Zscaler DLP with Symantec DLP via ICAP?

Hi community,

Can someone please explain to me how to integrate Zscaler DLP with Symantec DLP via ICAP?

Thank you for your help.

Netanya Carmi

Content Manager at PeerSpot (formerly IT Central Station)

How does Prisma SaaS by Palo Alto Networks compare with Zscaler internet access?

How does Prisma SaaS by Palo Alto Networks compare with Zscaler internet access? Which is better and why?

Read More »

Kenneth Blanck

Director, Global Head of Network Services at Olympus Corporation

What are the pros and cons of Cisco Umbrella vs. Zscaler SASE for a large global enterprise?

Hi peers, I work as the Director and Global Head of Network Services at a Healthcare company with 10000+ employees. Would you happen to have a comparison of the Cisco Umbrella vs. Zscaler SASE solution?  I would be keen to understand the pros and cons of each and what global enterp...

Read More »

Netanya Carmi

Content Manager at PeerSpot (formerly IT Central Station)

Which is the better security solution - Cisco Umbrella or Zscaler?

How to choose between them?

Leah Fainchtein Buenavida Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet… more »

reviewer1535313I would widen my options to include Netskope. Tech support is far better… more »

Netanya Carmi

Content Manager at PeerSpot (formerly IT Central Station)

Which is better, Zscaler internet access or Netsckope CASB?

Why?

Head - IT Infrastructure at a financial services firm with 1,001-5,000 employees

Best Alternative for Zscaler Private Access

I am the Head of IT Infrastructure at a mid-sized enterprise financial services firm. I'm looking for an alternative to Zscaler Private Access, with similar features of seamless VPN login. Any recommendations?

Don VelinorAs an alternative to ZScaler for VPN access. I would recommend NetSkope Private… more »

Netanya Carmi

Content Manager at PeerSpot (formerly IT Central Station)

What is the better solution - Prisma Access or Zscaler Private Access?

Why?

Carmit Hagbi

Independent Business Owner at Hili Light

Zscaler Private Access (ZPA) vs. Netskope Private Access (NPA)

Hi community members,

Our two finalists for private access are Zscaler & Netskope. Any advice on the pros/cons of both would be much appreciated?

Any deep comparison matrix you can recommend?

Thanks for your help!

ShailaUdupa

CISO/Quality and Information Security Consultant at Antares systems

What is the biggest difference between Zscaler Cloud DLP and Symantec Data Loss Prevention?

I have 21 years of experience in the software industry, including 14 years in Information Security/Risk Management/Audits/Quality. I am currently researching DLP solutions. What is the biggest difference between Zscaler Cloud DLP and Symantec Data Loss Prevention? Thanks! I appreciate y...

Read More »

‎IT Manager with 51-200 employees

Looking Into Implementing a Web Security Solution.

We are a medium size company with 120 employees across 3 offices and growing. We are still debating between a cloud solution such as Zscaler Web Security or iboss and a physical appliance such as Fortigate 201E. Which Web Security Solution do you recommend?

Read More »

reviewer743844IT really depends on the type of business you had currently. These days almost… more »

it_user218775This is a "how long is a piece of string?" type question. As the other vendors… more »

Rick MaxsonAnswer is , it depends... If you do any web based business with Banks or… more »

Technical Support Manager at a financial services firm

Can I deploy Zscaller as a transparent proxy?

Secure Web Gateways typically consist of a number of features such as malware protection, URL filtering, content filtering, SSL content scanning, web based DLP capabilities. Deployment methods to look for include proxy, in-line and transparent \ bridge deployments as well as port mirroring\span p...

Read More »