We performed a comparison between Acumatica and HubSpot CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution supports multiple branches."
"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"It's very easy to use and configure HubSpot CRM."
"The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements."
"The solution is easy to use and easy to implement."
"We can track clients through the system, which is a great feature. It supports cross-functional teams."
"The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list."
"The setup is very easy."
"What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database."
"HubSpot CRM has the most reliable and user-friendly options."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"The solution doesn't have features to break down the structure for multiple people in the project."
"There is a limitation with the integration with other tools or workflows."
"HubSpot CRM should include better scanning of business cards and getting content in."
"HubSpot CRM could improve by combining additional functions within the organization, such as operations because it's heavily focused on sales and marketing. This makes sense since that is what it is for, but if had integrations with other solutions or additional dashboards that would be good."
"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution."
"In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future."
"There is room for improvement in pricing. The pricing strategy that they have is way too clever."
Acumatica is ranked 27th in CRM with 3 reviews while HubSpot CRM is ranked 7th in CRM with 39 reviews. Acumatica is rated 8.0, while HubSpot CRM is rated 8.2. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". Acumatica is most compared with NetSuite ERP, Oracle Fusion Cloud ERP, Microsoft Dynamics CRM, SAP Business ByDesign and SAP S/4HANA Cloud, whereas HubSpot CRM is most compared with Attio, Odoo, Bitrix24, monday.com and IQVIA Orchestrated Customer Engagement. See our Acumatica vs. HubSpot CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.