We performed a comparison between AgilePoint and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"AgilePoint's most valuable feature is process management."
"I like the design and the integration capacity. It's also easy to use."
"The solution's workflows are its most useful feature."
"The initial setup of AgilePoint was very easy."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"It is an absolutely scalable solution."
"Now Platform's best features are collaboration, configurability, and customizability."
"The initial setup is very straightforward."
"It is a stable solution...It is a scalable solution."
"The simplicity is great."
"This is a development platform that provides us with a strong database and a low code environment."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"They should add more information about functionality."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"The solution should be able to support Docker. This would help make scalability easier."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"It could be more flexible, but it's already a good solution for the designer."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"ServiceNow Now Platform's automation process needs improvement."
"The solution’s AI and NLP features could be improved."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The product should be integrated with Power BI."
"The UI is very bad and needs to be updated."
"It's not quick or cheap."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
AgilePoint is ranked 24th in Rapid Application Development Software with 5 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. AgilePoint is rated 8.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of AgilePoint writes " An affordable tool to create workflows requiring an easy initial setup phase". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". AgilePoint is most compared with Microsoft Power Apps, Mendix, OutSystems, Nintex Process Platform and Appian, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Salesforce Platform. See our AgilePoint vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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