We performed a comparison between Alluvio Aternity and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM)."All of it, but it depends on who the end user is. The folks that support the applications, like the signatures that we've developed, it gives them feedback on their application performance."
"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."
"Aternity easily provides visibility of all the endpoint machines to my clients."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."
"Aternity's Digital Experience Management Quadrant (DEM-Q) has been a game changer for us. While knowing your own metrics is nice, if you don't know how you compare to others or what the numbers should be, then it doesn't tell you much. This solution puts that into context (if we are doing better than others or worse), which helps us prioritize where we want to focus and do improvements versus that's just how slow it's supposed to be. It's also great in communicating what we are doing and why we're doing it to our IT leadership teams, by saying, while we're pretty far behind others in certain categories, the time and changes for our prioritizations are justified."
"DEM-Q (Digital Experience Management Quadrant) is very useful. This is where they stand out with their dashboard, because it gives us a picture of how our company is doing compared to the other businesses out there."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"We are able to do problem determination on runaway processes."
"This is a product that does more generally than any of the competing solutions."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult."
"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications."
"I think the workflow needs improvement"
"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."
"I want more reporting around asset management, with greater flexibility and customization ability."
"Aternity does provide performance numbers, the data. However, it doesn't tell you what you can do about it. It just presents the facts. How to interpret the data, and how to draw conclusions from a lot of the data, requires knowledge and experience. That's the part that I would hope Aternity can continue to explore and give us that kind of capability."
"Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD."
"Application monitoring must be improved."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"I would like to see better support for monitoring Unix-based systems."
"The GI is difficult to work with and the reporting servers are also difficult."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"It lacks certain details that other products do better, like granular access and better application monitoring."
Alluvio Aternity is ranked 4th in Digital Experience Monitoring (DEM) with 37 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. Alluvio Aternity is rated 8.4, while SCOM is rated 7.8. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Azure Monitor, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.
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