We performed a comparison between Amazon Elastic Load Balancing and Citrix NetScaler based on real PeerSpot user reviews.
Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that I like the most is the scalability. The solutions I build often have many pieces, which are very complicated. If a client comes to me with a design, my developer has made this as a template or a cloud formation script. It's a design on paper, and I want it executed a certain way. I can do that quickly and repeatedly with AWS. That is a considerable advantage because I can take that template and do it five times in different zones. That is an excellent feature based on a template, et cetera."
"It is a very scalable solution in which you can add more servers instantly."
"The solution offers good load balancing."
"It is straightforward to deploy."
"Security and monitoring for high-performance applications are some of the top features."
"The most valuable feature of Amazon Elastic Load Balancing is scaling."
"It has very good features. It is very configurable. Security with TLS, et cetera is also very easy."
"The solution is very well integrated into Amazon's services."
"The load balancing feature of this solution is very good."
"What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it."
"I found that the GUI was very easy to to navigate. If you were looking for something, it was fairly easy to find. There's a lot of third-party documentation and information available online as well."
"The web application firewall is one feature I found valuable in the solution."
"Manageability and visibility are good."
"It's very easy to configure."
"I can turn on features without actually owning a license. I can test them out, I can use them for a while, and then I can be licensed up. That's awesome. I don't have to have a license immediately before I can start to deploy things rapidly, rapid deployment is a plus."
"The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing."
"The machines created by Amazon Elastic Load Balancing have different IP addresses, which we are not able to whitelist or predict."
"The solution needs to guarantee stability because multiple loads behind a load balancer can cause service unavailability."
"The reporting could be simplified so that the client sees a report of what they cached at the end of the month and the number of hits. It should have metrics above and beyond their Google analytics, etc. You can't do that with the solutions from AWS. You have to build sophisticated cloud trails, reports, dashboards, etc. The setup is significant, and it's hard to manage. You'll need to hire someone or pay a consultant on a regular basis to manage it, and it's not for the faint of heart."
"The product's stability is an area with a slight shortcoming, which can be improved."
"They should improve the solution's pricing."
"It would be good if we had a product that integrates well with third-party vendors. Some of our customers want a multi-cloud solution. They don't want to be tied up to or be in just one cloud."
"One issue that we faced with ALB was that leaf-level certificate validation was not happening. It is not that user-friendly in that aspect."
"We faced some issues with the health check."
"The main areas for improvement would be around documentation and support. If a feature can be used in two or three ways, show that feature being used in all of those ways. Documentation seems to only cover the primary use case and leaves you to either run through trial and error or consult the user community. In terms of support, I have never actually had them solve any of my issues. I have always solved them myself and then provided the resolution to support."
"There are some drawbacks, such as using EUG for specific configurations. It could be improved."
"Citrix NetScaler has been recently acquired by another company and the support has been negatively impacted, the solution is at its end of life. The support for the solution could improve. The sales team needs to be improved."
"Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better."
"They can improve the scalability and the multi-tenancy feature. We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console."
"The setup for Citrix NetScaler has room for improvement. It could be easier."
"This is an expensive solution."
"There are some features which are missing."
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Amazon Elastic Load Balancing is ranked 11th in Application Delivery Controllers (ADC) with 9 reviews while Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews. Amazon Elastic Load Balancing is rated 8.4, while Citrix NetScaler is rated 8.4. The top reviewer of Amazon Elastic Load Balancing writes "A tool that offers its users resiliency, high availability, and a great scalability". On the other hand, the top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". Amazon Elastic Load Balancing is most compared with Microsoft Azure Application Gateway, HAProxy and NGINX Plus, whereas Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Radware Alteon. See our Amazon Elastic Load Balancing vs. Citrix NetScaler report.
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