We performed a comparison between AppDynamics Browser Real-User Monitoring and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution that helps address user issues well."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"We can see the customer's path from their computer to the backend systems."
"It provides a lot of data, so it helps businesses identify their user base."
"The most valuable feature is the end-user monitoring."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"This solution has helped us to improve application performance and reduce issue-impact with faster resolutions."
"The main benefit is being able to pinpoint problems."
"It gives more visibility into all the coding (the black screen). It gives a nice screen. You can see ups and downs. You can see where the traffic is getting impacted, more on the convergence side."
"They have quick answers for scalability."
"We use Dynatrace for performance testing. We use it to dig down for application layer or slowness issues, getting a clear idea of what is causing the issues, then reporting back to the engineering team."
"Great tool for deep diving into performance data and tracking issues through all the connected systems to better diagnose and pinpoint the real issues."
"The most valuable component of it is taking that guessing out of troubleshooting problems. We no longer have to rely on an architect, or an application person, or someone's memory of how the transaction moves throughout the infrastructure and the different dependencies that it has on it. We can see it right there and we find out more that we ever imagined."
"Dynatrace's documentation is great. I love the university."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"They do not have robust documentation."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"I would like to see support for mobile testing and mobile monitoring."
"The pricing falls within the mid-range category."
"A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem."
"There is another challenge, which is in case of the Managed solution. In our old solution we could simply export the data as session data, and that would be imported and seen. Now, if we are using the Managed solution, then giving someone access to that solution is a challenge. We can handle it, but it's different than taking screenshots and saving that information the way we used to. The copy/paste features that were there in old application - because it was a fat app - were nice, compared to browser-based app, because you cannot really use those features anymore."
"Where we are struggling is being able to pull that information out and combine it with other contextual information that we have in other sources. Mining that data in a big-data environment, and joining it together and coming up with larger types of analysis on it."
"The dashboarding in Dynatrace is not very good. We have used other monitoring tools like AppDynamics. We are also using AppDynamics for some of our products. If I compare Dynatrace with those monitoring tools, the dashboarding is not as good. If I have to create a dashboard it takes me time, the experience is not that good."
"Even if the engine can manage a huge amount of data, requests take time to succeed."
"Provide much better alignment between AppMon and Dynatrace."
"We have had problems with our middle layer application implementation."
"Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time."
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AppDynamics Browser Real-User Monitoring is ranked 23rd in Application Performance Monitoring (APM) and Observability with 14 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic, Sentry and AWS X-Ray, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our AppDynamics Browser Real-User Monitoring vs. Dynatrace report.
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