We performed a comparison between Arcserve UDP and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would recommend it if there is a general case."
"Instant recovery is the most valuable feature of Arcserve UDP."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"It is very stable."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable features are the replication to the cloud and the deduplication."
"The most valuable feature of Arcserve UDP is live replication."
"The data protection functionality is the most valuable feature of this solution."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed."
"It integrates redundant storage and preserves jams in a storage area, providing up to 70% compression rate."
"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
"Commvault is very simple to use and it is automated."
"Whoever has an Endpoint license can store unlimited data on the cloud."
"The ability to manage everything from a single pane of glass is another major advantage."
"Commvault gives us a single platform to manage and recover our data. Since we are a research organization, backup is one of the most critical parts of our IT operations and services. Internally, we run it as a managed service, and there is a single console that makes it easy for management to see the performance."
"They could work on their marketing approach. I don't see many people leveraging it."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The support could be more knowledgeable and faster."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The time to backup servers that sit in DMZ must be improved."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The solution needs better Office 365 data backup management."
"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."
"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."
"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"Our customers complain that this is a difficult product to manage."
"I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."
"The only problem is that some of what we snap most of is the VMs. We found about 10% of the VMs that we can't snap because they're too interactive. It actually causes the application to crash."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Arcserve UDP is rated 7.6, while Commvault Cloud is rated 8.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and Zerto, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup. See our Arcserve UDP vs. Commvault Cloud report.
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