We performed a comparison between ArcSight Logger and Grafana Loki based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"It is one of the best products available in the market."
"The solution provides information about the risk factors."
"We haven't had any crashes or bugs. It is stable."
"ArcSight provides the basic information that we want."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"The tool can be used in multi-cluster environments."
"We are using Grafana Loki as a database for real-time metrics."
"The best feature of Grafana Loki is that it integrates well with our other tool."
"The log collection feature is good and the solution is easily understandable. v"
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"The most valuable features of the solution stem from the fact that it is an open-source tool that is stable and flexible."
"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The platform is quite expensive. They should reduce its cost."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The product's connectors should work better and the user manuals need an update."
"It would be better if the product is cheaper."
"The integration with other systems could be improved."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The product must improve its UI."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."
"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"The correlation of requests is not simple in Grafana Loki and can be improved."
ArcSight Logger is ranked 20th in Log Management with 31 reviews while Grafana Loki is ranked 13th in Log Management with 12 reviews. ArcSight Logger is rated 7.8, while Grafana Loki is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Grafana Loki writes "Effective for Logging, recovery from node failures is fast and single UI supports metrics, logs, and even tracing". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and Devo, whereas Grafana Loki is most compared with Graylog, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer. See our ArcSight Logger vs. Grafana Loki report.
See our list of best Log Management vendors.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
