We performed a comparison between ArcSight Logger and Graylog based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"The technical support team is good...It is a scalable solution."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"It is one of the best products available in the market."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
"Everything stands out as valuable, including the fact that I can quantify and qualify the logs, create pipelines and process the logs in any way I like, and create charts or data maps."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"Real-time UDP/GELF logging and full text-based searching."
"Message forwarding through the in-built module."
"I am very proud of how very stable the solution is."
"ArcSight has been sold two or three times, and the quality has decreased."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The next release should have AI capabilities."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The solution should make it possible to integrate network analysis features."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"I would like to see some kind of visualization included in Graylog."
"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."
"With technical support, you are on your own without an enterprise license."
"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
"More customization is always useful."
"I hope to see improvements in Graylog for more interactivity, user-friendliness, and creating alerts. The initial setup is complex."
ArcSight Logger is ranked 20th in Log Management with 31 reviews while Graylog is ranked 11th in Log Management with 18 reviews. ArcSight Logger is rated 7.8, while Graylog is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security and Wazuh, whereas Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Fortinet FortiAnalyzer and Splunk Enterprise Security. See our ArcSight Logger vs. Graylog report.
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