We performed a comparison between ARIS Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"It has proved that it also works in complex circumstances."
"This solution has improved the way our organization does training."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"It's very easy to collaborate with. It's very user-friendly"
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"The presentation is clear and easy to comprehend."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"I love the report building that is available."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"The product is pretty responsive."
"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."
"I would like to see more support for architectural diagrams."
"There is room for improvement in the support."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"The initial setup is rather complex."
"An expensive solution requiring a lot of configuration."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"I would like to have integration with Google."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while Salesforce Platform is ranked 7th in PaaS Clouds with 82 reviews. ARIS Cloud is rated 8.2, while Salesforce Platform is rated 8.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live, Sparx Systems Enterprise Architect and Visio, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
