We performed a comparison between Appian and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has created executable requirements and speeds up the SDLC process greatly."
"Technical support is quite responsive."
"The most valuable features of Appian are workflow management and the ease with which you can build the UI."
"It's a stable product."
"The setup is easy."
"The most valuable feature is business automation."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"When compared to Siebel, the Salesforce Platform is easier to use."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"Scalability to configure and integrate."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"We haven't had any issues with stability so far."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"The solution is used to track our customers."
"We'd like improved functionality for testing new devices."
"The graphical user interface could be easier to use. It should be simplified."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"The product’s pricing could be improved from the developers' perspective."
"Architecture of product and scalabiility issues."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"The reporting needs improvement and the dashboard could have more components added."
"The reporting functionality is not very intuitive."
"Some business functionalities could be improved."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"They have some limitations as a cloud solution."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
Appian is ranked 6th in Rapid Application Development Software with 58 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 81 reviews. Appian is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and IBM BPM, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, ServiceNow and Amazon AWS. See our Appian vs. Salesforce Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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