We performed a comparison between Automation Anywhere (AA) and EdgeVerve AssistEdge RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The overall UI of the tool is so user-friendly that even a beginner can use it easily."
"By automating processes we give back valuable hours to business stakeholders, which can be spent on value-adding activities instead of repetitive tasks."
"We work in the business process outsourcing arena, so it's mainly around freeing up people to do other things and that can be quite large numbers. Can be in the high tens, even hundreds of people that can be freed up to do other work."
"The marketing automation software provides easy workflow creation and management."
"It's pretty simple and non-invasive."
"The solution is very easy to implement."
"Scalability is good. There is no question about its scalability."
"It is one of the popular RPA vendors offering powerful & user-friendly RPA capabilities to automate any complex tasks. It is one of the "Revolutionary Technology" that changes the way the enterprise operates. This tool combines conventional RPA with intellectual elements like natural language understanding and reading any unstructured data."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"Good email automation and XL automation."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"We face some issues, but we can’t prove them again. They occurred sometimes, but don’t occur again. For example, I record a video when a bot is running, and it is working fine. Another time it is not working. We face issues with Excel file creation. I’m trying to create a file in Excel .xls. It is getting corrupted."
"It is very difficult to create and automate timetables because they are modal, and it would be helpful if the bot could assist us with this."
"The areas for room for improvement are always going to be around experience, making it even easier to get engaged, and get started. Because lowering that threshold to get started is what enables an additional set of problems to be solved."
"Excel automation or the activities for Excel is an area of improvement."
"Although, IQ Bot has data being extracted from it. It can improve with more features, like handwritten copies that are readable."
"The product should improve on Voice Recognition and IoT pretty soon, as this is the next big thing in and I would like to see this upgraded in the next release."
"AA should include more features in the mobile app, such as monitoring and debugging bots."
"Giving access to our internal websites was not simple during the initial setup."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"Lacks integration with third party tools."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 491 reviews while EdgeVerve AssistEdge RPA is ranked 29th in Robotic Process Automation (RPA) with 5 reviews. Automation Anywhere (AA) is rated 8.4, while EdgeVerve AssistEdge RPA is rated 6.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism and Tricentis Tosca, whereas EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Microsoft Power Automate, Pega Robotic Process Automation and AutomationEdge. See our Automation Anywhere (AA) vs. EdgeVerve AssistEdge RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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