We performed a comparison between Automation Anywhere (AA) and Blue Prism based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It's very easy to use. It helps streamline manual processes."
"The recorder feature for front end automation and email packages is the most valuable feature as it has more features and it makes the email server related tasks easier and more independent on the email client."
"So far, we have seen that a valuable feature of Automation Anywhere is the ease of integrating it with multiple systems. It can very easily integrate with an environment of an organization. It helps in a quick go to access and implementation. You don't have to spend days implementing Automation Anywhere software. You can quickly go drag and drop and do an ease of configuration. You can actually get your bot up and running very fast, which is one important advantage."
"By implementing the Automation Anywhere robot, we have reduced the FTE count and it was able to process 800 invoices per day with 100% accuracy."
"We have leveraged automation to increase economies of scale and value-added work while reducing operating costs."
"We are getting massive efficiencies across our back office, internally."
"The capacity to use Automation Anywhere in the cloud is the most valuable feature."
"Unattended use is its most valuable feature."
"The tool is very technically sound."
"The support is good."
"Although the solution may look complicated it actually has a lot of features and user space to work out of."
"The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding."
"I like the error handling, it's very good."
"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."
"Access to the SQL database allows for extra capabilities."
"The use cases range from document ingestion, process enablement, and data management, including financial records cleanup."
"Queues are great but need improvement. They are helpful because most of the automations are transaction-based."
"From the IQ Bot perspective, frankly speaking, they still have to improve a lot... My expectation from a straight, technical, architectural point of view was that I would be able to create my own algorithm and integrate it. But with IQ Bot, I am not able to integrate anything..."
"The GUI can be improved by making it more user-friendly."
"In the Microsoft Excel features, it needs a command to wait for a calculation to complete."
"It would be really good if they could give more priority to tickets which are raised by partners. Right now, Automation Anywhere customers and employees have higher priority."
"Better use case management to prevent each development from scratch would be an improvement."
"The scripting can be a bit difficult."
"The UI can be improved a little bit to make it easier for beginners to understand."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room."
"We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. We would also like its price to be lower."
"Blue Prism needs to provide better customer support because there are some bugs in the product that make implementation tricky. Blue Prism is designed more for operational than transactional processes. If Blue Prism incorporated a lot of IQ bots and cognitive processing, then it might be of better value at a lower cost. The issue of the cost of the tool needs to be addressed. To become a Blue Prism partner, it's costly. I think that this is one of the negative aspects of using Blue Prism."
"User interface could be improved and a web interface included for easy access to robot information."
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"Blue Prism has been a little bit slow when it comes to the commitments on their roadmap. They had some delays last year, so I hope they make it up this year... For example, they were launching a Decipher tool. It was delayed by more than a year. It has still not launched."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 492 reviews while Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews. Automation Anywhere (AA) is rated 8.4, while Blue Prism is rated 7.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Tricentis Tosca, IBM Robotic Process Automation (RPA) and Pega Robotic Process Automation, whereas Blue Prism is most compared with Microsoft Power Automate, UiPath, Pega Robotic Process Automation, Tungsten RPA and Blue Prism Cloud. See our Automation Anywhere (AA) vs. Blue Prism report.
See our list of best Robotic Process Automation (RPA) vendors.
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For any RPA tool it required have a generic /universal governance model where
1. sponsor or Head of RPA implementation
2. Business analysts
3.Architects(solution/technical)
4.Developers ( Full stack - Build, Test and SIT)
5.Scrum master or Sprints head or Project manager
6. QA ( Test automation) - optional
Above generic governance model/structure roles for handling any kind of RPA process.
One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following:
Business Continuity Requirements:
To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters.
For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing.
This will helps in business continuity.