We performed a comparison between Automox and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."It is a very helpful solution."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"We have not experienced any bugs or glitches with this solution."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"It's easy to manage and easy to configure."
"The stability is good."
"The fact that it's just one product that can patch multiple operating systems is really great."
"Its flexibility is most valuable."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"It's super easy to use and we haven't found anything easier."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"The solution is time-saving and resource-saving."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"ManageEngine Desktop Central is stable."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"The mobile functionality is very easy."
"The reporting tool is very good."
"The stability is great."
"Lacking ability to leverage more iOS device management internally."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"There can be more logs. I do not have any other requirements."
"Intune's areas for improvement revolve around security and certificate management."
"The configuration could be better by consolidating options and making it simpler."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"The stability has come a long way from what it was like when it started and now it's really good."
"They need to improve the automation features."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"Tech support is mediocre at best."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"The product must provide more API integrations with different ERP tools."
"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"Some difficulties with setup for multiple locations."
"The tool's security can be better."
"Documentation could improve so we don't need to create the support requests first."
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Automox is ranked 16th in Enterprise Mobility Management (EMM) with 10 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 60 reviews. Automox is rated 8.8, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Automox is most compared with BigFix, Microsoft Configuration Manager, Tanium, NinjaOne and Heimdal Patch and Asset Management, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl.
See our list of best Enterprise Mobility Management (EMM) vendors.
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