We performed a comparison between Auvik Network Management (ANM) and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The ability to trace cables is the most valuable feature. The solution provides link detection and port detection features with the switches. It's invaluable to have the ability to see where one device is connected and identify the exact port without having to trace any cables."
"The most valuable feature of Auvik is its ability to drill down and identify unusual activity on the network, such as unauthorized devices connecting to our Wi-Fi."
"Auvik is phenomenal at network monitoring as well as for other functionalities such as remote access or backups. A really cool feature that it has is that it takes a backup of all of the configurations automatically. Auvik periodically, most probably on a daily basis, logs into all the switches and firewalls that you have on-site to see if there is a change, and when there is a change, it does a new backup of the device. It logs changes for you. If you start experiencing some issues, you can go back to those logs to say, "Oh, there is a change made last week, Thursday," and with Auvik, you can just roll back to that snapshot nicely and quickly."
"Shadow IT monitoring is huge for us since so many of our customers are highly regulated."
"It's all intuitive and straightforward. The out-of-the-box alerts provided everything I needed, but I've made a couple of additional alerts. You can schedule maintenance windows in Auvik, and the solution won't send any alerts during that time."
"It also integrates with our ticketing system. We use ConnectWise and having that integration is valuable for billing and for all-around general management. Having one product that can integrate with everything is valuable because we don't have to worry about building out APIs or custom maps to do that for us."
"Auvik's reliability is impressive."
"We have backup connectivity in case of some failures. So, it has been of some help. Our mean time to resolution has been decreased by half an hour."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"The dashboards are great and the user interface is quite intuitive."
"a true controller-less approach, where each Access Point is 100% independent from the management system."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"I've had some issues where the solution repeatedly discovers a device I don't want to manage and alerts me about it. This is probably me not using the tool correctly, or it could be Auvik recognizing the device in different ways."
"I've had some trouble using Auvik's device proxy, which allows technicians to connect to network devices through Auvik's platform."
"More capabilities in terms of default OIDs, so we can leverage more of the information from SNMP would be good to see. It's been a while since I messed with the OIDs, but the last time I was trying to get additional information from printers, such as the model number. I was able to find that information, but it took a good amount of research to figure out how. I want to see more default capability regarding what information gets spit out from SNMP."
"Auvik could be more customizable. Also, the network map isn't as clear as it could be. I don't know if it's even possible, but it would be nice if Auvik could pick up on dumb switches. I don't know if that's possible based on SNMP, but if they can figure out a way to do that, it would make our life much easier."
"The training is not intuitive."
"I would like to see more extensive syslog capabilities. It can ingest syslogs and I think it can alert based on quantities of messages. You can also look back at some of the messages, but it's not a forensics level syslog."
"The user interface is not intuitive."
"It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"The solution's performance needs to be enhanced because of a very high delay."
"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 153 reviews while ExtremeCloud IQ is ranked 6th in Network Management Applications with 73 reviews. Auvik Network Management (ANM) is rated 8.8, while ExtremeCloud IQ is rated 8.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Kaseya Traverse, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Cisco DNA Center.
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