We performed a comparison between Auvik Network Management (ANM) and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect."
"One feature that is the most valuable for me is that after we added all of our firewalls, every time we make any configuration change in the firewall, it creates a backup and retains the change history for months. We can see and find out when a change was done and what was the change. The best part is that if we want to compare the current config with the config from two weeks ago, the tool pulls up both config files and tells us what the difference is."
"The ability to trace cables is the most valuable feature. The solution provides link detection and port detection features with the switches. It's invaluable to have the ability to see where one device is connected and identify the exact port without having to trace any cables."
"I like how Auvik gives us a quick overview of the overall situation."
"Auvik's reliability is impressive."
"Auvik allows me to filter by network elements, so I can get a quick glance at a customer's infrastructure without looking through handmade diagrams. It provides me with an overview of how everything is laid out. From there, I can really drill down into individual inventories and switch ports. For example, I can determine what the issue is, but I don't need to be on the premises and log into customer equipment. It saves a lot of time."
"All of the features are valuable, but the ability to remote into anything, whether it's a terminal or a browser, is really big for us. It makes things a lot easier day-to-day."
"Auvik's email alerts are convenient because we're always monitoring email, and it's easier to receive the alerts in your inbox."
"The installation process is not hard at all."
"The company provides excellent service."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable features are integration and ease of use."
"ThousandEyes gives companies better visibility."
"The solution is very easy to use."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The authentication overall - including to the VPN and LAN - is excellent."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The window view could be improved. For instance, if I'm in inventory and I'm looking at my devices, I don't like the way the window splits at the bottom. I want to be able to choose the way it appears. Similarly, when it shows me all the devices on my network, I don't like the fact that I can't adjust the display to the way I want it."
"I require the monitoring of Linux devices and it doesn't support them. Although we've done a trial, we're not going to carry on with it. We've already gone with another product. Also, seeing the topology is quite useful, but it's not really suitable for a large enterprise."
"I would like firmware/software updates for hardware, for at least switches and routers. I already have the feature request in, and it is on their list of things to try and do. Cisco stuff has been notoriously and historically kind of a pain to do, and that is what we use primarily. So, that would be a wonderful thing to get, as it is a device-by-device process. It would be nice to be able to get through that at least in a less fiddly way. It is a pretty manual process now."
"Auvik could be better integrated with our ticketing system ConnectWise Manage. We tried integrating Auvik to create tickets, but working to implement a more granular classification system based on priority. The important thing is that we get the alerts, regardless of priority, but that's something that can be improved."
"We have a few other networking tools. Some of them are specifically for managing Wi-Fi. They have some great features where they give specific recommendations based on the network traffic they're seeing and based on other customers that have had similar issues, or even just by looking at your own data that they're gathering. They give AI-based recommendations on how to improve the network. Auvik could have something like that. It gives us excellent visibility into the network, but if there is a way to include some remediation tips that are digestible by level-one and level-two techs, that would be great."
"The visualization of network mapping is good. The only complaint would be that VLANs don't necessarily show up as a regular LAN does. They do show up, but there is some manual tuning you have to do to make that look perfect."
"I would like to see Auvik have some more documentation with a typical CM solution like Splunk. I want to see more examples of things like configuring port forwarding for firewalls. In addition to collecting data from different types of appliances, I would like to customize more of the metrics for each appliance."
"The reporting needs a little bit of improvement. Sometimes, I get too many reports. Or, I don't get reports when I should be getting reports. I don't know if this is Auvik's fault or the devices that the reporting is coming from, but I have noticed there have been some discrepancies."
"ThousandEyes could improve the dashboards by adding more features."
"The guest portal is hard to use."
"It would be nice if the solution covered other areas like server monitoring."
"There is room for improvement in terms of customization and user-friendliness."
"I would like the product to offer more agility."
"The tool does not provide features for application-level monitoring."
"It might be practical to extend monitoring capabilities to include network devices"
"It's an expensive solution."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 139 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Auvik Network Management (ANM) is rated 8.8, while ThousandEyes is rated 8.4. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Meraki Dashboard, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our Auvik Network Management (ANM) vs. ThousandEyes report.
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