We compared Avanan and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The technical support is good and quick to resolve issues."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The deployment capability is a great feature."
"The integration with all our existing and new applications is great."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"It is simple to deploy this platform and interact with the set features."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"The ease of installation and the AI capacity of the product are valuable."
"I like the product's ZAP feature."
"It is an easy solution."
"It offers great security against malware and other threats."
"We can migrate seamlessly without any disruptions to our operations."
"The scalability is pretty good; it does what it is supposed to do."
"Microsoft EOP's most valuable feature is a shared mailbox."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"The pre-set policies and configuration analyzer are the most valuable features."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Configuration requires going to a lot of places rather than just accessing one tab."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Several simulation options are available within 365, and the phishing simulation could be better."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"There is room for improvement in terms of reporting."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"The user experience must be improved."
"It should reduce the amount of time needed for thorough scanning."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"The system could be designed to give corporate emails first priority due to demands."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"It is very difficult to find the required documentation."
"Avanan doesn't cover certain tool segments."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The solution must improve the user experience."
"Some features, like encryption, are not available."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"The solution lacks to elaborate on its spam policies."
"The licensing can be on the expensive side, especially in the cloud space."
"Microsoft has some training portals, but more could be developed."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Avanan is rated 9.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway. See our Avanan vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
