Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) designed to secure your organization's email from spam, phishing attacks, malware, and other threats. However, Microsoft EOP is a basic email filtering service included with most Microsoft 365 subscriptions, while Proofpoint is a third-party, advanced email security solution. They can also be considered complementary, with Proofpoint offering a more robust layer of protection on top of EOP's foundation.
The summary above is based on 152 interviews we conducted recently with Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) users. To access the review's full transcripts, download our report.
"Microsoft EOP's most valuable feature is a shared mailbox."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"The initial setup is just a standard process."
"The pre-set policies and configuration analyzer are the most valuable features."
"It's very good at identifying threats."
"The spam filter for email is good."
"It was easy to set up."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"The solution is very user-friendly."
"As a cloud-based product, it can scale well."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"The tool's classification for bulk email is cumbersome."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"Pricing for the platform could still be cheaper."
"The largest complaint that we hear from our customers is that there is no local support."
"The product's deployment is complex and requires technical knowledge."
"The solution should add post-sales training."
"The high cost of the product is an area of concern where improvements are required."
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Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Microsoft Exchange Online Protection (EOP) vs. Proofpoint Email Protection report.
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