We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"When it comes to Azure Backup, the advantage is that it's native and it's very easy to configure. We don't require a separate tool or manage something on a separate server. At the backend, it's managed by Microsoft itself, and we don't need to manage it."
"This solution allows me to restore either the VM or the data, depending on what is needed."
"The fact that Azure Backup is integrated is one of its biggest advantages."
"The MARS agent makes it easy to use."
"The daily backups have become easier since we no longer need to handle large backups. The use of Azure Backup as a service has proven reliable and simplified our daily operations. Previously, we relied on LTO backups for data retention, but after migrating to the cloud and adopting Azure Backup, the delivery process has become smoother."
"I have no issues with the stability at all. So I don't necessarily care about the stability of the product. I look more at whether or not can I recover. And I haven't had a failed recovery yet. I've got no failed recoveries of all my years."
"The most valuable feature is the ease in which it backs up our data."
"The most valuable feature of Azure Backup is the native backup capabilities."
"This solution is really the best in the market! After evaluating other solutions, we automatically decided to use this one."
"The software’s best feature is data backup for any system."
"The solution is simple to understand."
"Dell EMC NetWorker integrates well with our domain and the performance is quite good on-premise. We receive approximately 1 terabyte within one hour."
"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."
"Data domain is a good feature."
"It can support many different versions, both newer and older."
"NetWorker has very good scalability."
"To make it a ten, it should have the ability to extend the retention and to perform a copy of the data outside of the subscription - with no additional costs."
"Ransomware protection is missing in Azure Backup."
"On-prem can be complex to set up but the cloud is simple."
"I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."
"My company faces a lot of difficulties in restoring any encrypted VM backup."
"The support for Office365 backup is atrocious and is something that has to be improved."
"I can’t use the solution to restore another native cloud solution. Azure must add this new feature."
"Azure Backup must include features similar to enterprise solutions."
"It is a little buggy at times, which is the only thing that I dislike about this product."
"There could be a possibility of constructing full backups from incremental data intelligently."
"The implementation process could be improved."
"We are able to do direct backups, but analyzing the logs is not straightforward."
"I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"The interface could have a different appearance."
"The product should provide integration with AWS."
Azure Backup is ranked 9th in Backup and Recovery with 51 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Dell Avamar, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and IBM Spectrum Protect. See our Azure Backup vs. Dell NetWorker report.
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