We performed a comparison between BigFix and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"I get alerts when scripts are detected in the environment."
"Ability to get forensics details and also memory exfiltration."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It's easy to use, not complicated."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"We've had no issues with stability."
"What I like most is that it is a powerful solution."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"The tool offers great detection. You need time only to setup the environment. After that, it is just plug-and-play to get the solution up and running. We can also control the PC remotely from the cloud and get all the information in one place."
"The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful."
"It's scalable."
"The maintenance is easy."
"The dashboard is useful for management, and its cost for the features is hard to beat."
"It is a scalable solution."
"A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues."
"The solution is easy to install and configure."
"We find the solution to be a bit expensive."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The only minor concern is occasional interference with desired programs."
"Detections could be improved."
"The solution is not user-friendly."
"Intelligence aspects need improvement"
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"IBM has not focused on the Web Reports capabilities."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"Sometimes there is a lag time for our users."
"I would like to see more integration with external data."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying. It should have a feature similar to the Intercept X feature in Sophos."
"The migration between on-prem and cloud has room for improvement."
"Data Leak Protection is is what we are searching for at the moment. It is not included with ESET."
"It would be useful if they could automate the deployment more."
"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"The use of SQL Server can be improved. At times, there is a bit of challenge while linking it with the Javascript. ESET Endpoint Security requires modern technology or modern equipment on site. You will find it difficult to use ESET Endpoint Security with dual-core machines. If they can add the cloud management feature to their product, it will be much easier. If you look at this COVID situation that we are in right now, people are working from home, so you need to control the computers wherever you are. For example, if you are using any email setup and you are hosting it on your own, all the email traffic will be going through the same network. You need to protect all of your computers from the attack. It is best if you can do it remotely rather than having an IT person to come onsite to manage all computers and metrics etc, which isn't a smart way to do it."
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BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 99 reviews. BigFix is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our BigFix vs. ESET Endpoint Protection Platform report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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