We performed a comparison between BigFix and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product's initial setup phase is very easy."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"I get alerts when scripts are detected in the environment."
"The setup is pretty simple."
"The stability is very good."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"It is user-friendly."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"It is stable."
"This solution is easy to configure."
"The most valuable features are the cloud administration and the strength of the ransomware protection."
"The patches on offer are very helpful."
"Ransomware protection is the most valuable feature of this solution."
"Solution for endpoint detection and response, with good stability and scalability. Users also benefit from email protection and data loss prevention."
"The most valuable features are ease of use and the GUI."
"We find the app control and its threat protection to be the best features."
"The only minor concern is occasional interference with desired programs."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Detections could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"Intelligence aspects need improvement"
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution should address emerging threats like SQL injection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"I would like to see SDK for Web UI included in the next release."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
"There is room for improvement in terms of stability and updates."
"It consumes a lot of resources, and something needs to be done for that."
"The main real-time scanning takes most of the processing power of my notebook."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"To be a perfect product, the price would have to be a bit better."
"It's a challenge to do system maintenance work on a notebook. You always have to disable Sophos first."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. BigFix is rated 8.6, while Intercept X Endpoint is rated 8.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our BigFix vs. Intercept X Endpoint report.
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