We performed a comparison between BigFix and Sophos EPP Suite based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Impressive detection capabilities"
"Ability to get forensics details and also memory exfiltration."
"The setup is pretty simple."
"This is stable and scalable."
"The price is low and quite competitive with others."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is user-friendly."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"Servers are patched more consistently than they have been previously."
"All the vendor patches are synchronized automatically."
"The best feature of BigFix is its multi-platform support."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"The web control and the application control are two good features."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The central management of the anti-virus features for our end user is a very valuable aspect of the solutions."
"The most valuable feature of Sophos EPP Suite is the accounting and reporting services are good and professional. The business features of the solution are very useful, such as the reporting page for clients. It provides a clear understanding of usage, including how much traffic has been used and how much is remaining. Additionally, it's user-friendly and easy to understand. Overall, the solution is good, useful, and has a helpful user interface."
"If you want something simple to work with, Sophos makes it very simple for you to use."
"It's very light on the endpoints."
"The solution's setup is straightforward and doesn't take much time to complete."
"The most valuable features of Sophos EPP Suite are the synchronized threat and ransomware protection."
"Making the portal mobile friendly would be helpful when I am out of office."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We find the solution to be a bit expensive."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Cannot be used on mobile devices with a secure connection."
"The dashboard isn't easy to access and manage."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The SIEM could be improved."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The solution’s pricing could be improved."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"I would like to see SDK for Web UI included in the next release."
"The deployment has room for improvement and can be more streamlined."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"The management console need improvement."
"The encryption features are not as good as McAfee's."
"The product's resource utilization is a concern, especially regarding memory usage on systems with older specifications such as lower memory and less powerful processors."
"It would be ideal if the price could be lowered a little bit."
"Deployment and central management need to be improved."
"Sophos is lacking in the granularity of optimization, so having more control would be better."
"The solution has a strange technical support process where you need to move through all of these tiers before you can get to someone who can help you. They should streamline the process and make it easier to speak to the correct level of support from the outset."
"From our enrollment perspective, I would say maybe it could be a little lighter in terms of agent usage so that there is less computer utilization."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while Sophos EPP Suite is ranked 27th in Endpoint Protection Platform (EPP) with 55 reviews. BigFix is rated 8.6, while Sophos EPP Suite is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Sophos EPP Suite is most compared with Seqrite Endpoint Security, Trend Micro Deep Security, Trellix Endpoint Security, Coro and WithSecure Elements Endpoint Protection. See our BigFix vs. Sophos EPP Suite report.
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