We performed a comparison between BigFix and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."This is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The solution was relatively easy to deploy."
"Impressive detection capabilities"
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is stable and scalable."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"It's good for reporting hardware and software."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"I’ve found patching to be the most valuable feature of the solution."
"The technical support for BigFix is really amazing."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"The phone access scan stands out as the most valuable feature for me."
"The solution maintains reasonable scalability."
"It is quick and easy to configure."
"This antivirus is regularly updated, and the updates can be scheduled."
"The solution really focused on giving more security than an antivirus."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"Personally, I find the Game Mode of the Firewall very useful."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Intelligence aspects need improvement"
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We'd like to see more one-to-one product presentations for the distribution channels."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We find the solution to be a bit expensive."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The remote software installation could be better."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"They need to update and improve the features available for Mac."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"The support is not always so effective."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. BigFix is rated 8.6, while ZoneAlarm is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Symantec Endpoint Security.
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