We performed a comparison between Bitrix24 and LeadSquared based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Offers, a free version."
"The technical support was intuitive and had good documentation."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"I am impressed with the solution's ability to customize workflows."
"The data interpretation feature in Bitrix24 is good."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"The most valuable feature of LeadSquared is the customization."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The initial setup is very easy."
"Bitrix24’s interface needs to be improved."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"The client interface is not very user-friendly."
"The solution's open channel and contact center could be improved."
"The solution’s performance could be made faster."
"The solution’s UI could be more user-friendly."
"The solution's report section is not very capable and could be improved."
"The notifications and workflow management can be improved in LeadSquared."
"The solution can get quite expensive, especially as you add more users."
Bitrix24 is ranked 11th in CRM with 18 reviews while LeadSquared is ranked 28th in CRM with 4 reviews. Bitrix24 is rated 7.4, while LeadSquared is rated 7.6. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and ClickUp, whereas LeadSquared is most compared with Zoho CRM, ExtraaEdge and Salesforce Marketing Cloud. See our Bitrix24 vs. LeadSquared report.
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