We performed a comparison between BMC Helix Cloud Security and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Wiz, Microsoft and others in Cloud Workload Protection Platforms (CWPP)."The visibility PingSafe provides into the Cloud environment is a valuable feature."
"It's positively affected the communication between cloud security, application developers, and AppSec teams."
"The management console is highly intuitive to comprehend and operate."
"With PingSafe, it's easy to onboard new accounts."
"The most valuable feature is the ability to gain deep visibility into the workloads inside containers."
"When creating cloud infrastructure, Cloud Native Security evaluates the cloud security parameters and how they will impact the organization's risk. It lets us know whether our security parameter conforms to international industry standards. It alerts us about anything that increases our risk, so we can address those vulnerabilities and prevent attacks."
"The multi-cloud support is valuable. They are expanding to different clouds. It is not restricted to only AWS. It allows us to have different clouds on one platform."
"The user interface is well-designed and easy to navigate."
"Role-based security is a valuable feature."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"I haven't needed to reboot the servers for years due to their excellent stability."
"Web proxy adds an effective layer for security."
"It makes it really easy to accomplish content filtering. We don't have to do a lot of customization. You just click the box for the content category and it's up to date."
"Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system."
"The initial setup is very easy and takes only a few minutes."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"Provides dependable DNS monitoring of external devices."
"Implementing single sign-on requires a pre-class account feature, which is currently not available."
"Their search feature could be better."
"I want PingSafe to integrate additional third-party resources. For example, PingSafe is compatible with Azure and AWS, but Azure AD isn't integrated with AWS. If PingSafe had that ability, it would enrich the data because how users interact with our AWS environment is crucial. All the identity-related features require improvement."
"For vulnerabilities, they are showing CVE ID. The naming convention should be better so that it indicates the container where a vulnerability is present. Currently, they are only showing CVE ID, but the same CVE ID might be present in multiple containers. We would like to have the container name so that we can easily fix the issue."
"In addition to our telecom and Slack channels, it would be helpful to receive Cloud Native Security security notifications in Microsoft Teams."
"They can work on policies based on different compliance standards."
"One of the issues with the product stems from the fact that it clubs different resources under one ticket."
"They could generally give us better comprehensive rules."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"The UI could be more user-friendly."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"I want the role-based security feature to be improved."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"This solution does not give us full, 360-degree protection."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
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BMC Helix Cloud Security is ranked 25th in Cloud Workload Protection Platforms (CWPP) with 5 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. BMC Helix Cloud Security is rated 8.0, while Cisco Umbrella is rated 8.8. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, Threat Stack Cloud Security Platform and CloudBolt, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection.
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